Senior AI Operations Engineer (Senior Software Engineer)

Vizient, Inc; Irving (TX); On-site; USD 102,000 - 179,000; Full time

Job summary

Vizient, Inc. seeks a senior backend engineer to design and build scalable backend systems, cloud infrastructure, and platform components powering AI/ML products and applications.

You will partner with AI/ML engineers and data scientists to productionize LLM applications, RAG pipelines, and agentic AI workflows, using Pulumi, Terraform, AWS/Azure/GCP, and CI/CD pipelines. Join a fast-paced environment focused on reliability, security, and scalable performance, while shaping engineering standards

Qualifications

• Strong Python development experience with production backend services, APIs, distributed systems, and cloud-based applications.
• Hands-on experience with infrastructure-as-code tools (Pulumi, Terraform) and cloud platforms (AWS, Azure, GCP).
• Experience with Docker, CI/CD pipelines, container orchestration, and observability practices.

Responsibilities

• Design, develop, and maintain backend services, APIs, and platform components for AI/ML applications.
• Build scalable cloud infrastructure using Pulumi and IaC practices, and develop CI/CD pipelines and containerized environments.
• Support production deployment of ML models and AI systems, collaborating with AI/ML engineers to productionize model serving and data pipelines.
• Enhance observability with monitoring, logging, tracing, alerting, and incident management.

Skills

Python

Backend development

Distributed systems

CI/CD

Observability

Analytical thinking

Education

Relevant degree preferred

Tools

Pulumi

Terraform

AWS

Azure

GCP

Docker

Kubernetes

Job description

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary

In this role, you will design and build scalable backend systems, cloud infrastructure, and platform capabilities that power AI/ML products and applications. You will partner closely with AI/ML engineers, data scientists, and cross-functional teams to productionize LLM applications, RAG pipelines, and agentic AI workflows. You will leverage modern cloud technologies, infrastructure-as-code practices, and AI-assisted development tools to deliver reliable, secure, and maintainable solutions that accelerate innovation across the AI/ML team while helping establish engineering standards, reusable platform patterns, and operational best practices.

Responsibilities

• Design, develop, and maintain backend services, APIs, and platform components that support AI/ML applications and distributed systems.


• Build scalable cloud infrastructure using Pulumi and modern infrastructure-as-code practices while developing CI/CD pipelines, deployment workflows, and containerized cloud environments.


• Support production deployment of ML models, LLM applications, RAG pipelines, and agentic AI systems while collaborating with AI/ML engineers to productionize model serving, inference pipelines, and data workflows.


• Enhance observability through monitoring, logging, tracing, alerting, and incident management practices to improve operational reliability and system performance.


• Implement engineering standards for testing, code quality, security, maintainability, scalability, latency optimization, and cost efficiency.


• Define reusable platform patterns, developer tooling, and engineering workflows that improve developer productivity and operational consistency across the AI/ML team.


• Evaluate emerging AI engineering trends, AI-assisted development tools, and modern software practices to drive continuous improvement and innovation.


• Partner with product, security, data, and platform teams to deliver production-ready AI solutions while contributing to architectural discussions and long-term platform strategy.


• Troubleshoot complex production issues, perform root cause analysis, and drive remediation efforts to improve system stability and reliability.


• Mentor engineers through technical collaboration, code reviews, knowledge sharing, and engineering best practices.

Qualifications

• Relevant degree preferred.


• 5 or more years of relevant experience required.


• Strong Python development experience with expertise building production backend services, APIs, distributed systems, and cloud-based applications required.


• Hands‑on experience with Pulumi, Terraform, or other infrastructure‑as‑code tools along with cloud platforms such as AWS, Azure, or GCP required.


• Experience with Docker, CI/CD pipelines, infrastructure automation, container orchestration, Kubernetes, serverless architectures, and cloud deployment practices preferred.


• Knowledge of observability tools, monitoring, logging, tracing, alerting frameworks, and production support practices.


• Familiarity with ML/AI systems, model serving, LLM applications, inference pipelines, RAG workflows, data pipelines, or related AI platform technologies.


• Experience with Databricks, Azure AI Foundry, or similar AI/ML platform technologies preferred.


• Strong analytical, troubleshooting, problem‑solving, verbal communication, and written communication skills with the ability to collaborate across technical and business teams.


• Ability to operate effectively in fast-paced, evolving environments with a high level of ownership, accountability, and adaptability.

Estimated Hiring Range: At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $102,400.00 to $179,000.00. This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

Working at Vizient means shaping the future of healthcare, every day. Alongside our clients, we're building a healthier, more human healthcare system. We connect people, data, and solutions to enable healthcare organizations to improve financial sustainability, enhance system performance, and deliver better care. Headquartered in Irving, Texas, with 11 offices across the United States, Vizient has more than 5,000 employees who bring deep expertise and a shared commitment to transforming healthcare. Together, we're solving some of the industry's most complex challenges while creating opportunities to learn, grow, and drive lasting change for healthcare organizations and the communities they serve. Through our enterprise of companies, we deliver meaningful impact across the continuum of care: Apexus - The exclusive contractor for 340B Drug Pricing Program, managed by the Health Resources and Services Administration. aptitude - The industry's first online direct contracting market, supporting self-contracting activity between hospitals and suppliers. Kaufman Hall - Leading healthcare advisory services to support our clients in achieving financial, clinical, and operational excellence. Provista - Proven supply chain partner specializing in extended, diagnostic, and preventive care facilities, including surgery centers, home health, and senior living.

Click here for Vizient Careers Home Page.