Senior AI Engineer | LLMs & Customer Support Automation

Compunnel, Inc.; Dallas (TX); On-site; USD 100,000 - 130,000; Full time

Job summary

A technology solutions company is seeking an experienced Machine Learning Engineer to design and develop AI-driven solutions aimed at enhancing customer experiences. The ideal candidate will have over 5 years of hands-on experience with Large Language Models, Python programming, and API integration, and will be responsible for building and optimizing AI models to improve customer support processes.

Qualifications

• 5+ years of experience in machine learning engineering.
• Proven expertise in Large Language Models and their application in real-world scenarios.
• Strong programming skills in Python.
• Experience with API development and integration.

Responsibilities

• Design, develop, and deploy machine learning models to improve customer support.
• Build and optimize AI models, including LLMs, to automate customer interactions.
• Integrate machine learning models with APIs for deployment.
• Collaborate with teams to translate business requirements into technical solutions.
• Monitor and improve model performance.

Skills

Large Language Models

Python programming

API integration

Machine learning workflows

Model training

Job description

A technology solutions company is seeking an experienced Machine Learning Engineer to design and develop AI-driven solutions aimed at enhancing customer experiences. The ideal candidate will have over 5 years of hands-on experience with Large Language Models, Python programming, and API integration, and will be responsible for building and optimizing AI models to improve customer support processes.