Senior AI Engineer (Casualty / Claims Intelligence)

EvolutionIQ; United States; Remote; USD 180,000 - 225,000; Full time

Benefits offered by this job

401K Match

Paid time off

Annual Incentive Plan

Comprehensive health insurance

Tuition Reimbursement

Stock Purchase Plan

Job summary

CCC Intelligent Solutions Inc. is seeking a Senior AI Engineer to own AI agents end-to-end within a growing, senior team building AI-native products for auto casualty claims.

You’ll design, orchestrate, and ship LLM-powered agents with retrieval, tool use, and human-in-the-loop review, ensuring guardrails and observability in production. The role requires 5+ years in software/ML, strong Python production skills, and experience shipping LLM-powered products.

Qualifications

• 5+ years of professional software or ML engineering experience with LLMs
• Strong production engineering skills in Python, including API services, and comfort with TypeScript
• At least a year shipping LLM-powered products to real users, including retrieval (RAG, embeddings, vector search) and prompt engineering
• Experience designing evaluations for non-deterministic systems and measuring before/after changes
• Quantitative mindset with metrics, sampling, error analysis
• Real experience shipping AI-assisted or agentic engineering tools

Responsibilities

• Design and build LLM-powered agents and workflows: orchestration, tool use, retrieval, structured extraction, and human-in-the-loop review
• Build evaluations with data labelers and SMEs, and run them on every change
• Make agents production-grade: guardrails, observability, cost and latency, handling of sensitive health data
• What success looks like: ship a measured improvement to an existing agent in first month
• By six months, an agent built is in production with customers, backed by evaluation results

Skills

5+ years software/ML engineering

LLM experience

Python production engineering

TypeScript

LLM-powered product shipping

evaluations design

metrics and error analysis

agentic engineering tools

Tools

Python

TypeScript

Job description

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey.

Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

The Role

As a Senior AI Engineer, you'll own agents end to end within a problem area, from the first prototype to measured performance in production. You'll join a new engineering group at CCC building AI-native products for our auto casualty business, the injury side of auto claims. The group is small and senior, and it's growing fast. Our teams work on:

• Medical bills: AI products that help claims teams handle the medical bills on injury claims accurately and efficiently.
• Claims decision support: products that help claims professionals make better, faster decisions on injury claims.
• Agentic Rules Platform: the rules engine and agentic tooling behind decisions across our casualty products, plus the evaluation infrastructure every team relies on.

You’ll build the AI agents behind our products. They work with complex documents and claim data, call tools, and support claims experts in their daily work. You’ll own the orchestration, retrieval, evaluations, and guardrails that make them safe to rely on, and you’ll write the production code to ship them.

Salary range is: $180,000 - 225,000. This position is bonus eligible.

Key Responsibilities

• Design and build LLM-powered agents and workflows: orchestration, tool use, retrieval, structured extraction, and human-in-the-loop review
• Build evaluations with data labelers and subject matter experts, and run them on every change
• Make agents production-grade: guardrails, observability, cost and latency, and careful handling of sensitive health data
• What success looks like: In your first month, you've shipped a measured improvement to an existing agent.
• By six months, an agent you built is in production with customers, backed by evaluation results.

Requirements

• Typically 5+ years of professional software or ML engineering experience, including meaningful recent work with LLMs
• Strong production engineering skills in Python, including API services, and comfort working in TypeScript
• At least a year of shipping LLM-powered products to real users, including retrieval (RAG, embeddings, vector search) and prompt engineering
• Experience designing evaluations for non-deterministic systems, and the habit of measuring before and after every change
• A quantitative mindset: you're comfortable with metrics, sampling, error analysis, and knowing when a result is real
• Real experience shipping faster with AI-assisted or agentic engineering tools, with examples you can walk us through

Nice to have

• Document understanding, OCR, or extraction from complex documents
• Experience fine-tuning LLMs or working with multimodal data

Interview Policy & Privacy Notice: A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE.

About CCC's Commitment to Employees: CCC offers competitive compensation and benefits to support you and your families, including:

• 401K Match
• Paid time off
• Annual Incentive Plan Performance Bonus
• Comprehensive health insurance
• Adoption Assistance
• Tuition Reimbursement
• Wellness Programs
• Stock Purchase Plan options
• Employee Resource Groups

For more information about our benefits, please check out our careers site.

Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here

What the EvolutionIQ application asks

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• Voluntary self-identification (EEO): 4 of 6 forms

Application facts

Application form From 6 forms we checked, 1 asks for a cover letter; about 5 questions only EvolutionIQ asks per form. What it asks

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