Senior AI Engineer / Agent Development Lead

Acosta Group; Oak Brook (IL); On-site; USD 105,000 - 140,000; Full time

Job summary

Acosta Group is seeking a Senior AI Engineer / Agent Development Lead in Oak Brook, IL to expand hands-on AI capabilities across agents, copilots, workflows, and integrations. You will work with AI Architecture and AI Solutions Delivery leadership to deliver high-quality reusable AI components for priority enterprise programs.

Responsibilities include designing and deploying AI agents, collaborating with cross-functional teams, and ensuring responsible AI guardrails and security.

Qualifications

• 7+ years of hands-on software engineering or related fields.
• 3+ years building AI-enabled applications and AI workflows.
• Strong programming, scripting, API, integration, testing, debugging, and deployment skills.
• Experience with GenAI, LLMs, prompt engineering, retrieval, embeddings, agent orchestration, tool calling, and responsible AI guardrails.
• Experience designing agentic workflow solutions with planning, reasoning, and enterprise data access.

Responsibilities

• Design, build, test, and support AI agents, copilots, RAG workflows, automations, integrations, APIs, prompts, evaluation assets, and reusable AI components.
• Develop AI agent and workflow solutions using approved enterprise platforms, standards, templates, and governance requirements.
• Partner with the AI Solutions Delivery Lead, AI Architecture leader, Data, Technology, Cyber, and business stakeholders to implement priority use cases.
• Create reusable components and development patterns that improve speed, consistency, security, and maintainability across AI initiatives.
• Support movement from prototype to production by contributing to testing, deployment, monitoring, documentation, release management, and operational handoff.
• Integrate AI solutions with enterprise data sources, applications, collaboration tools, workflow systems, APIs, and knowledge repositories where approved.
• Apply responsible AI and security requirements, including data handling, access controls, human‑in‑the‑loop design, auditability, and appropriate use.
• Troubleshoot agent behavior, workflow errors, prompt quality, retrieval issues, integration failures, and performance concerns.
• Support internal teams, citizen developers, analysts, and delivery partners by sharing technical guidance, patterns, and working examples.
• Stay current on emerging GenAI, agentic AI, orchestration, evaluation, and enterprise AI engineering practices.

Skills

Software engineering

AI engineering

API integration

Testing & deployment

Troubleshooting

Tools

Microsoft Copilot Studio

Azure AI Foundry

Semantic Kernel

LangChain

OpenAI Agents SDK

Job description

Description

The Senior AI Engineer / Agent Development Lead will expand Acosta Group’s hands‑on engineering capacity for AI agents, copilots, workflow automations, integrations, reusable components, and deployment support. This role will work under the direction of AI Architecture and AI Solutions Delivery leadership to build high‑quality, reusable AI capabilities that support priority enterprise programs and BU/function use cases.

The role supports the AI CoE operating model of central guardrails, federated execution, and portfolio‑driven scaling by enabling parallel delivery, reducing bottlenecks, strengthening internal AI engineering capability, and helping Acosta Group scale agentic AI and workflow automation responsibly.

Responsibilities

• Design, build, test, and support AI agents, copilots, RAG workflows, automations, integrations, APIs, prompts, evaluation assets, and reusable AI components.
• Develop AI agent and workflow solutions using approved enterprise platforms, standards, templates, and governance requirements.
• Partner with the AI Solutions Delivery Lead, AI Architecture leader, Data, Technology, Cyber, and business stakeholders to implement priority use cases.
• Create reusable components and development patterns that improve speed, consistency, security, and maintainability across AI initiatives.
• Support movement from prototype to production by contributing to testing, deployment, monitoring, documentation, release management, and operational handoff.
• Integrate AI solutions with enterprise data sources, applications, collaboration tools, workflow systems, APIs, and knowledge repositories where approved.
• Apply responsible AI and security requirements, including data handling, access controls, human‑in‑the‑loop design, auditability, and appropriate use.
• Troubleshoot agent behavior, workflow errors, prompt quality, retrieval issues, integration failures, and performance concerns.
• Support internal teams, citizen developers, analysts, and delivery partners by sharing technical guidance, patterns, and working examples.
• Stay current on emerging GenAI, agentic AI, orchestration, evaluation, and enterprise AI engineering practices.

Qualifications

• 7 or more years of hands‑on software engineering, AI engineering, automation engineering, data engineering, cloud engineering, or enterprise application development experience.
• 3 or more years building AI‑enabled applications, automation workflows, agentic AI solutions, copilots, RAG solutions, ML‑enabled systems, APIs, enterprise integrations, or intelligent workflow orchestration capabilities.
• Strong programming, scripting, API, integration, testing, debugging, and deployment skills.
• Practical familiarity with GenAI, LLMs, prompt engineering, retrieval, embeddings, agent orchestration, tool/function calling, multi‑step reasoning, evaluation, monitoring, and responsible AI guardrails.
• Hands‑on experience designing agentic workflow solutions that combine planning, reasoning, tool use, enterprise data access, APIs, human‑in‑the‑loop controls, exception handling, and operational monitoring.
• Familiarity with popular agentic AI technology solutions and frameworks such as Microsoft Copilot Studio, Azure AI Foundry, Semantic Kernel, AutoGen, LangGraph, LangChain, CrewAI, LlamaIndex, OpenAI Agents SDK, or comparable enterprise agent orchestration platforms.
• Experience working with cloud platforms, enterprise applications, data platforms, low‑code/no‑code platforms, automation tools, or collaboration platforms.
• Ability to translate business requirements into working technical solutions with appropriate documentation and supportability.
• Strong problem‑solving skills and ability to operate in ambiguous, fast‑moving AI delivery environments.
• Effective communication skills with engineers, architects, analysts, business users, and delivery partners.

Work Environment and Physical Requirements: The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Job may require moderate physical effort including lifting materials and equipment weighing less than 15 pounds. This position involves viewing a computer monitor for more than 30% of the time. Personal protective equipment may need to be worn. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Us

Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing.

We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well‑being to help you reach your full potential. With programs designed to support a fulfilling work‑life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part‑time flexibility or full‑time career advancement.

Ready for a career path that’s as unique as you? Discover your path at Acosta Group!

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail] . Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Corporate

Salary Range: $105000.00 - $140000.00

Company: Acosta Services, Inc

Req ID: 37404

Employer Description: USACOSTAGRPEMPDESC