Senior AI Engineer

FourKites, Inc.; Chicago (IL); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision benefits

401k with employer match

Stock options

Parental leave

Annual wellness stipend

Commuter benefits (Chicago)

Volunteer days

Learning & development opportunities

Job summary

FourKites, the leader in AI-driven supply chain transformation, seeks a Senior AI Engineer to design and productionize AI agents and data integrations across shipper/carrier ecosystems. You will focus on backend development (75-80%) in Python and Java/Go, and contribute to frontend integration and data modeling.

You will work on end-to-end features with LangGraph and Kubernetes, advancing FourKites' AI agent capabilities for real-time visibility and automation across global enterprises.

Qualifications

• 5+ years as Backend/Software Developer with AI/agentic systems exposure
• Python is mandatory
• Proficiency in Java or GoLang
• 2+ years hands-on with LangGraph or similar agentic frameworks
• Strong OO programming knowledge
• Experience with databases (MySQL/PostgreSQL/MongoDB) and RESTful APIs
• Knowledge of microservices architecture and Kubernetes
• Full SDLC experience (dev, QA, release)
• Excellent problem-solving, collaboration, and communication skills
• Experience with AWS or cloud services is a plus

Responsibilities

• Design, build, and productionize AI agents/workflows (e.g., support automation, voice, onboarding) using LangGraph
• Develop, test, and maintain backend applications in Python and Java/Go
• Write clean, well-documented code across the full SDLC
• Design and implement data models and database schemas
• Collaborate with frontend team to integrate backend with UI
• Perform code reviews and enforce quality standards
• Troubleshoot AI agent workflows in production
• Work with DevOps to deploy and manage apps in Kubernetes
• Continuously learn and stay updated with AI/agentic trends

Skills

Python

Java/Go

LangGraph

REST APIs

Kubernetes

Git/JIRA

Tools

PostgreSQL

MySQL

MongoDB

LangGraph

Job description

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.

Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.

As a Senior AI Engineer, you'll join a team focused on data integrations (shippers and carriers moving in and out of the FourKites ecosystem) and our active AI agent workstreams — including a support automation agent handling 60-70% of customer tickets, a voice agent that calls carriers to gather and update information, and an end-to-end carrier onboarding agent (email + voice). You'll work on features end to end (~75-80% backend, ~20-25% frontend) using Python, Java/GoLang, agentic frameworks like LangGraph, React, Redis and PostgreSQL. You'll develop products that change the logistics landscape for some of the biggest corporations in the world, and work closely with our US team and customers to shape the future of the industry.

What you’ll be doing:

• Design, build, and productionize AI agents/workflows (e.g., support automation, voice, and onboarding agents) using agentic frameworks such as LangGraph
• Develop, test, and maintain backend applications in Python and Java or GoLang
• Write clean, efficient, and well-documented code across the full SDLC — development, QA, and release
• Design and implement data models and database schemas
• Collaborate with the frontend team to integrate the backend with the user interface
• Perform code reviews and ensure code quality standards are met
• Troubleshoot and debug applications, including AI agent workflows in production
• Work with the DevOps team to deploy and manage applications in production (Kubernetes)
• Continuously learn and stay up to date with new technologies and industry trends, particularly in the AI/agentic space

About the team:

Our product and engineering teams are dedicated to providing the industry's best-in-class end-to-end supply chain visibility platform. This team owns data integrations across our shipper/carrier ecosystem and is actively building out FourKites' AI agent capabilities. We are committed to building a high-performing team with software craftsman-thinking, dedicated to developing and enhancing our core platform — and we want you to be a central part of it!

Who you are:

• 5+ years of experience as a Backend/Software Developer, with hands-on exposure to AI/agentic systems (deep AI expertise not required, but you should be comfortable in the ecosystem)
• Python — mandatory
• Java or GoLang — proficiency in at least one
• Hands‑on experience (2+ years) with LangGraph or similar agentic frameworks
• Strong understanding of object‑oriented programming principles
• Experience with databases such as MySQL, PostgreSQL, or MongoDB
• Good knowledge of RESTful APIs and microservices architecture
• Working knowledge of Kubernetes
• Full Agile SDLC experience — development, QA, and release
• Excellent problem‑solving and analytical skills
• Ability to work independently and in a team environment
• Strong knowledge of Git (branches, submodules, rebasing) and Agile tools such as JIRA and Confluence
• Experience with Amazon Web Services or other cloud services is a plus
• Excellent oral and written communication skills

Who we are:

FourKites, the leader in AI‑driven supply chain transformation for global enterprises and pioneer of real‑time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real‑time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI‑powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600‑plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com.

FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office.

Compensation:

The expected annual base salary range for this role is $140,000 - $180,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites' employee stock option program.

FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office.

Benefits include:

Medical, Dental & Vision benefits starting on first day of employment

401k Retirement savings with employer match

Bonus and incentive compensation as well as employee stock option program

Employer paid life insurance and short term disability insurance

Paid parental leave for all parents

Family planning and inclusive wellbeing resources

Technology reimbursement

Commuter benefits for in‑office employees (Chicago)

Annual Wellness Stipend

Ongoing learning & development opportunities

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in FourKites’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A \"recently separated veteran\" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, navy, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.