Senior AI Agent & LLM Platform Engineer

Supermicro; San Jose (CA); Vor Ort; USD 160.000 - 200.000; Vollzeit

Zusammenfassung

Supermicro is seeking a Sr. Software Engineer to help build an AI Agent–powered platform for handling customer issues related to AI Servers and Racks.

You will design and implement multi-agent systems, develop tool interfaces, and integrate with ticketing and monitoring systems in a hybrid deployment environment. The role emphasizes strong Python skills, API design, and experience with LLMs and local model deployment.

Qualifikationen

• 2+ years in LLM applications or AI agent development.
• Experience building tool-using or multi-agent systems.
• Familiar with function calling, Tool use, and orchestration.
• Experience with RAG, vector databases, embeddings, retrieval tuning.
• Strong Python skills for API design and system integration.
• Experience with major LLM APIs and local model deployments.
• Ability to communicate with cross-functional teams.
• Experience integrating with ITSM or monitoring systems is a plus.
• Hands-on with frameworks like OpenClaw, LangGraph, CrewAI, or AutoGen is a plus.
• Experience with agent observability, cost control, or production deployment is a plus.
• Experience implementing human-in-the-loop or escalation mechanisms is a plus.

Aufgaben

• Design and implement Multi-Agent or Tool-using Agent systems (OpenClaw or other agent frameworks).
• Define, develop, and maintain Tools / Function Calling interfaces that agents can invoke.
• Integrate with external systems (ticket systems, databases, monitoring data, automation workflows, etc.).
• Build and optimize the RAG pipeline and integrate the existing Knowledge Base.
• Support hybrid deployment and switching between cloud models (e.g., Grok) and local models (e.g., Ollama).
• Implement agent execution flows, error handling, human-in-the-loop, and escalation mechanisms.
• Collaborate with the Automation team to ensure stable Tool interfaces and proper access control.
• Establish basic logging, tracing, and observability.

Kenntnisse

LLM agents

Tool-using agents

Function calling

RAG pipelines

Python API design

LLM API experience

Cross-functional comms

ITSM integration

OpenClaw

Agent observability

Human-in-the-loop

Tools

OpenClaw

LangGraph

CrewAI

AutoGen

Ollama

Jobbeschreibung

Supermicro is seeking a Sr. Software Engineer to help build an AI Agent–powered platform for handling customer issues related to AI Servers and Racks.

You will design and implement multi-agent systems, develop tool interfaces, and integrate with ticketing and monitoring systems in a hybrid deployment environment. The role emphasizes strong Python skills, API design, and experience with LLMs and local model deployment.