Senior Agency Partner Manager

Trustpilot; London (KY); Hybrid; USD 81,000 - 122,000; Full time

Benefits offered by this job

Hybrid work model

Competitive base salary + uncapped 1

Company bonus

25 days holiday (+ 3 after 2 years)

Volunteer days

Trustpilot Academy learning

Pension and life insurance

Health cash plan

Headspace mindfulness app

Parental leave

Cycle-to-work

Job summary

Trustpilot, a global open review platform, is seeking a role focused on nurturing relationships with partner agencies to extend reach and achieve revenue goals. You will act as a trusted advisor, developing long-term success plans for agency partners and maximizing value from Trustpilot products.

In this role you will manage relationships with digital/ecommerce agencies, present Trustpilot’s proposition, and collaborate with marketing to drive pipeline and partner education.

Qualifications

• You have experience and knowledge within E-commerce, online marketing, sales or equivalent.
• Extensive experience in operating, building and maintaining relationships with agency partners
• Be commercially driven. Track record of consistently meeting and exceeding targets
• Strong collaborative skills with a proven track record of new business via partnerships
• Strong understanding of the ecommerce/SaaS space. Knowledge or relationships within the Shopify ecosystem are a bonus
• Ability to effectively present and educate at all levels from account managers to agency owners/executives on Trustpilot’s ethics, consumer and business propositions as well as partnership value proposition
• Proven ability to collaborate with marketing to deliver joint partner propositions and associated marketing programmes
• You are experienced in building and maintaining strong relations with multiple stakeholders
• Good communication skills

Responsibilities

• Nurture existing relationships and create new partnerships with digital/ecommerce agencies
• Present and demonstrate Trustpilot’s proposition to the interested prospects
• Manage relationships with partners to build continued business success
• Be available to our partners to support both their needs and the needs of their clients
• Work with marketing and other key stakeholders to drive activity and events to create and nurture pipeline
• Be responsible for achieving established revenue goals through the development and education of Trustpilot’s partners

Job description

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

Summary Overview:

In this role, you will be responsible for nurturing relationships with partner agencies to further extend Trustpilot’s reach and achieve revenue goals.

As well as collaborating with key internal stakeholders, you will be a trusted advisor, developing long-term relationships and success plans for our agency partners, ensuring that the maximum value is gained from Trustpilot products.

What you’ll be doing:

• Nurture existing relationships and create new partnerships with digital/ecommerce agencies
• Present and demonstrate Trustpilot’s proposition to the interested prospects
• Manage relationships with partners to build continued business success
• Be available to our partners to support both their needs and the needs of their clients
• Work with marketing and other key stakeholders to drive activity and events to create and nurture pipeline
• Be responsible for achieving established revenue goals through the development and education of Trustpilot’s partners

Who you are:

• You have experience and knowledge within E-commerce, online marketing, sales or equivalent.
• Extensive experience in operating, building and maintaining relationships with agency partners
• Be commercially driven. Track record of consistently meeting and exceeding targets
• Strong collaborative skills with a proven track record of new business via partnerships
• Strong understanding of the ecommerce/SaaS space. Knowledge or relationships within the Shopify ecosystem are a bonus
• Ability to effectively present and educate at all levels from account managers to agency owners/executives on Trustpilot’s ethics, consumer and business propositions as well as partnership value proposition
• Proven ability to collaborate with marketing to deliver joint partner propositions and associated marketing programmes
• You are experienced in building and maintaining strong relations with multiple stakeholders
• Good communication skills

We are:

• Our sales teams are highly collaborative. We’re a great place to work if you enjoy seeing your contributions recognised
• Our culture is dynamic, and our employees grow as we do. You’ll have plenty of personal development opportunities thanks to our in-house L&D team and individual career mapping
• Creative thinkers. We want our employees to be creative and always champion new ways of working

What’s in it for you:

• A hybrid work set-up (3 days in the office, 2 days remote)
• Competitive base salary with an uncapped commission structure + company bonus
• 25 days holiday per year, increasing to 28 days after 2 years of continuous employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more
  Independent financial advice and free standard professional mortgage broker advice (worth £495 in waived fees)

Still not sure?

We want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team ([e-mail])

quoting the role you wish to apply for.