Senior Affairs Program Assistant II

City of Albuquerque; Albuquerque (NM); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

The City of Albuquerque is seeking an individual to assist in implementing Senior Affairs programs and to provide information and services to senior citizens. The role includes transportation-related tasks, record keeping, cash handling, and receptionist duties within the Senior Affairs programs.

Candidates should have a high school diploma or GED and at least one year of senior services or customer service experience.

Competenze

• High school diploma or GED required.
• One (1) year of senior services or customer service experience.
• Possession of a valid New Mexico Driver's License or the ability to obtain by date of hire.
• Possession of a valid City Operator's Permit (COP) within six (6) months from date of hire.

Mansioni

• Assist in implementing senior programs.
• Assist in providing information and assistance to seniors regarding programs, services and activities.
• Operate office equipment including computers.
• Communicate clearly and concisely.
• Establish and maintain effective working relationships with those contacted in the course of work.

Conoscenze

Customer service

Communication

Cash handling

Receptionist duties

Formazione

High school diploma or GED

Strumenti

Computers

Office equipment

Descrizione del lavoro

Position Summary

Assist in the implementation of various Senior Affairs programs; provide assistance and information to senior citizens; provide transportation services for frail, elderly or restricted seniors; perform record keeping, cash handling, and receptionist duties for Senior Affairs programs and perform related tasks relative to assigned area of responsibility.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Essential And Supplemental Functions

Education directly related to the minimum requirements below may be substituted for experience on a year for year basis.

High school diploma or GED;

One (1) year of senior services or customer service experience.

Additional Requirements

Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.

Possession of a valid City Operator's Permit (COP) within six (6) months from date of hire.

Minimum Education, Experience And Additional Requirements

• Programs and services available for seniors
• Modern office procedures, methods and equipment including computers
• Basic principles and practices of record keeping
• Basic principles and practices of cash handling
• Pertinent Federal, State and local laws, codes and regulations
• Methods and techniques of working with senior program participants
• Principles and practices of record keeping
• Principles and practices of cash handling
• Methods and techniques of volunteer recruitment and placement

Working Conditions

• Assist with implementing senior programs.
• Assist in providing information and assistance to seniors regarding programs, services and activities
• Learn methods and techniques of working with senior program participant
• Learn method and techniques of volunteer recruitment and placement
• Operate office equipment including computers
• Communicate clearly and concisely
• Establish and maintain effective working relationships with those contacted in the course of work
• Perform the essential functions of the job with or without reasonable accommodation