Senior Advisor, Health and Human Services (HHS), SLG Verticals

Amazon Web Services (AWS); Austin (TX); On-site; USD 176,000 - 238,000; Full time

Job summary

AWS Senior Advisor for Health and Human Services drives cloud adoption and modernization for state and local government, focusing on Medicaid and healthcare delivery, with emphasis on trusted advisory and strategic program outcomes.

Role requires engaging CXO-level stakeholders, shaping procurement strategies, and delivering scalable, cost-effective cloud-based solutions across agencies nationwide.

Qualifications

• Experience influencing leadership decisions at organizational level.
• 10+ years in business development, partner development, sales or alliances management.
• 10+ years in enterprise-wide tech strategy and operations in state/local government.
• Deep understanding of government procurement, budgets, and legislative dynamics.
• Proven track record of large-scale technology modernization ($10M+).

Responsibilities

• Build deep, trusted relationships with State and local HHS Agency executives.
• Serve as the voice of the customer internally, advocating for features and services addressing pain points.
• Earn trust through domain expertise in Medicaid enterprise systems, state program policies, procurement processes, and compliance requirements.
• Own business development outcomes, taking responsibility for wins and losses.
• Drive measurable results through strategic opportunity identification, pipeline development, deal closure.
• Think big about market opportunities while delivering on customer commitments.

Skills

Leadership influence

Business development

Partnership management

Gov procurement experience

Technology modernization

Job description

Description

As a Senior Advisor for Health and Human Services (HHS) at Amazon Web Services (AWS), you will play a pivotal role in driving cloud adoption and digital transformation across state and local government agencies, with a particular focus on Medicaid and healthcare delivery. Leveraging your background as a former Secretary, Medicaid Director, or Public Health Director, you'll bring invaluable experience in delivering high-quality, cost-effective support services, innovative procurement strategies, and robust policy and governance frameworks to government entities. Your expertise will be crucial in helping AWS executive customers navigate the unprecedented transformation occurring in the state and local government market segment, addressing challenges such as changing business models, cost reduction pressures, citizen engagement, cybersecurity threats, and data transparency. As a trusted advisor, and thought leader, you'll work closely with directors, mayors, city managers, and other healthcare officials and implement strategic initiatives that leverage the AWS cloud computing platform to drive business outcomes and modernize operations. Your role will be integral to the Public Health, Eligibility, and Medicaid team, where you'll develop and execute a national strategy to improve programs across the country, focusing on system modernization to enhance health outcomes for beneficiaries. This position requires a unique blend of business acumen and technical knowledge, with a demonstrated ability to engage at the CxO/VP level, think strategically about complex challenges, and build compelling value propositions. Your creativity, analytical skills, and expertise in both Medicaid business and technology domains will be essential in building and scaling programs that transform how government uses technology to deliver services, ultimately impacting the lives of millions of Americans.

Key job responsibilities

• Build deep, trusted relationships with State and local HHS Agency executives, understanding their unique challenges and working backwards from their needs to develop solutions
• Serve as the voice of the customer internally, advocating for features and services that address real health program pain points
• Earn trust through deep domain expertise in Medicaid enterprise systems, state program policies, state procurement processes, and federal compliance requirements.
• Own business development outcomes, taking responsibility for both wins and losses.
• Drive measurable results through strategic opportunity identification, pipeline development, deal closure
• Think big about market opportunities while delivering on customer commitments

Innovation & Solution Development

• Invent and simplify approaches to complex HHS technology challenges, leveraging AWS services in novel ways
• Work with partners and internal teams to develop repeatable solutions that scale across multiple states
• Challenge conventional thinking about government technology procurement and implementation
• Build and maintain strategic relationships with key government technology partners, creating win-win scenarios
• Develop joint go-to-market strategies that leverage partner strengths while advancing AWS adoption
• Collaborate across AWS teams (Solutions Architecture, Account Management, Marketing, Capture, and Professional Services) to deliver comprehensive customer solutions.
• Adapt quickly to changing political and regulatory environments while maintaining long-term strategic focus.

About The Team

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• Experience developing strategies that influence leadership decisions at the organizational level
• 10+ years of business development, partner development, sales or alliances management experience
• 10+ years of demonstrated enterprise-wide technology strategy and operations in state or local government
• Experience developing strategies that influence leadership decisions at the organizational level
• Deep understanding of government procurement processes, budget cycles, and legislative dynamics
• Proven track record of leading large-scale technology modernization initiatives ($10M+ projects)

Preferred Qualifications

• Former leadership role at a state agency, county, or large municipality
• Experience with State Medicaid Agencies and government health and human service (HHS) organizations
• Proven track record of managing large-scale IT budgets (minimum $10M+ annually) and multi-year technology roadmaps
• Direct responsibility for technology governance, architecture decisions, and vendor management
• Established network of relationships with state government technology leaders across multiple states

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, SACRAMENTO - 176,100.00 - 238,200.00 USD annually

USA, GA, ATLANTA - 176,100.00 - 238,200.00 USD annually

USA, IL, Chicago - 176,100.00 - 238,200.00 USD annually

USA, TX, AUSTIN - 176,100.00 - 238,200.00 USD annually

USA, VA, Arlington - 176,100.00 - 238,200.00 USD annually

USA, WA, BELLEVUE - 176,100.00 - 238,200.00 USD annually

Company

Amazon Web Services, Inc.

Job ID: A10443827