Senior Administrative Assistant

Good Samaritan; Hastings (NE); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Work/life balance benefits

Generous time off

Job summary

Good Samaritan Hastings Village is seeking a full-time Administrative Support professional to independently run the office, manage resident relations, and coordinate maintenance requests. You will handle data entry, phone services, and support multiple leaders while ensuring confidentiality and professional behavior.

The role requires strict Monday–Friday availability, strong computer skills, and the ability to work with minimal supervision in a busy residential setting.

Qualifications

• Must be self-directed with a high level of accountability and minimal supervision.
• Strong proficiency with computers, data entry, and office software.
• Exceptional verbal and written communication skills.
• Autonomy to work independently and make decisions without direct supervision.

Responsibilities

• Resident Relations & Conflict Resolution: be the sole front-line contact for residents and de-escalate conflicts.
• Operations & Maintenance Coordination: liaison between residents and maintenance; manage work orders.
• Independent Office Management: oversee the office during high-traffic periods.
• Administrative Support: data entry, ordering, phone services, and project support to leaders.
• Onboarding & Training: conduct orientation and initial training for new staff.
• Confidentiality: maintain strict confidentiality of communications.

Skills

Administrative skills

Communication

Computer skills

Conflict management

Autonomy

Education

High school diploma or equivalent

Associate degree

Job description

Careers With Purpose

Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment.

Careers With Purpose
Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment.
Facility: Gss Ne Hastings Ind Hsg
Location: Hastings, NE
Address: The Courtyard, 601 S 1st Ave, Hastings, NE 68901, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $17.50 - $28.00
Department Details Come join one of the nation’s largest nonprofit providers of senior care and services since 1922.
At Good Samaritan Hastings Village, our vision is to provide quality, dependable care at just the right time. You can help us accomplish this!

What’s In It For You

• Advancement opportunities
• Various education assistance programs
• Continuing education
• Direct access to your earnings daily
• Robust benefits package (benefits vary based on full-time or part-time status)

Shift Details
8:00am - 4:30pm

Job Summary

Must be self-directed with a high level of accountability and minimal supervision. Functions as a resource for employees and clients. We are seeking an extremely reliable, independent, and resilient individual to manage daily office operations and serve as the primary point of contact for our residents. In this role, you will independently run the office, performing critical clerical duties for multiple departments while managing resident relations. Because other staff members are frequently out of the office, you must be comfortable handling resident inquiries and resolving conflicts entirely on your own. The ideal candidate possesses strong computer skills, exceptional emotional intelligence, and the ability to remain calm and professional when handling difficult or temperamental situations.

Key Responsibilities

Resident Relations & Conflict Resolution: Serve as the sole, front-line contact for residents; independently de-escalate conflicts and professionally manage interactions with temperamental or frustrated individuals.

Operations & Maintenance Coordination: Act as the primary liaison between residents and maintenance staff; receive, log, and manage facility work orders from start to finish.

Independent Office Management: Maintain total oversight of the office environment during high-traffic periods where other staff members are coming and going.

Administrative Support: Perform accurate data entry, manage departmental ordering, handle incoming phone services, and provide project support to multiple leaders.

Onboarding & Training: Conduct orientation and provide initial training for new staff members.

Confidentiality: Respect and maintain strict confidentiality regarding all verbal and written communications.

Qualifications & Requirements

Schedule: Must be strictly available to work Monday through Friday, 8:30 AM – 5:00 PM. Punctuality and dependable attendance are non-negotiable.

Conflict Management: Proven ability to handle stressful interpersonal situations, diffuse anger, and maintain a professional demeanor without immediate supervisor backup.

Autonomy: Comfort working independently and making decisions without direct supervision throughout the day.

Technical Skills: Strong proficiency with computers, data entry, and office software.

Communication: Exceptional verbal and written communication skills.

As the operational anchor of our office, this role requires a consistent, full-time physical presence. While other team members have field-based roles or schedule flexibility that keeps them out of the office, this position provides the steady, reliable foundation required to keep daily operations and resident services running smoothly.

Qualifications

High school diploma or equivalent preferred. Associate degree preferred.

Benefits

At least one year of applicable experience preferred.

Good Samaritan offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits.

Good Samaritan is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail].

Good Samaritan has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0277376

Job Function: Administrative Support

Featured: No