Senior Administrative Analyst (Technology Procurement Analyst) - ITS (SPFUC) - 1823

City and County of San Francisco; California; Hybrid; USD 126,000 - 153,000; Full time

Job summary

City and County of San Francisco’s San Francisco Public Utilities Commission seeks a 1823 Senior Administrative Analyst to lead procurement and contracting within ITS. You will coordinate vendor management, contract activities, and process improvements across cross-functional teams, including enterprise printer services.

The role requires strong analytics, communication, and project management, with the ability to drive cost-effective, compliant procurement solutions in a hybrid work setting.

Qualifications

• Bachelor's degree and 3 years of professional analytical work in budgets, contracts, or related areas.
• Desirable: procurement experience and managing solicitations (RFPs/RFQs/RFIs).
• Experience with contract lifecycle management, vendor compliance, and audit-ready records.
• Strong analytical, organizational, and project management skills.
• Excellent written and verbal communication skills.
• Proficiency with enterprise procurement systems (PeopleSoft/Oracle/SAP) and MS 365.

Responsibilities

• Leads assessment and transition of enterprise printer services, including fleet analysis, cost/utilization studies, and vendor selection.
• Evaluates contract/vendor management tools to improve lifecycle management and oversight.
• Oversees procurement workflow, including RFP/RFI review, approvals, and contract amendments.
• Leads process improvements for service requests, moving workflows into ServiceNow and producing training resources.
• Prepares reports and briefings for ITS leadership on vendor performance and procurement activity.
• Participates in organizational development initiatives within ITS, including mentoring and diversity efforts.

Skills

Procurement

Contract lifecycle mgmt

RFPs/RFQs/RFIs

Analytical

Organizational

Project management

Communication

ERP systems

MS 365

Education

Bachelor's degree

Graduate degree substitution for experience

Tools

PeopleSoft

Oracle

SAP

Microsoft 365

Job description

• Annual Salary:$126,126 to$153,296

APPOINTMENT TYPE: Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

• The duration of the appointment shall not exceed 36 months.

WHO ARE WE?

San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission

To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision

We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.org/.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.org/about-us/careers-sfpuc

Project name: Enterprise Printer Services Modernization and ITS Procurement Implementation

Under general direction, the 1823 Senior Administrative Analyst will perform advanced professional-level analytical and program management work supporting technology procurement and contracting within the San Francisco Public Utilities Commission’s Information Technology Services (ITS) Division. The position will lead and coordinate procurement operations, vendor and contract management, administrative workflow improvements, and technology asset initiatives, including the transition of SFPUC’s enterprise printer services. Working with ITS leadership, City procurement agencies, vendors, and operational divisions, the position will analyze complex procurement and operational issues, develop recommendations, and implement improvements that increase efficiency, transparency, cost-effectiveness, and compliance with City requirements. This position requires independent judgment and the ability to lead complex, cross-functional initiatives.

This is a hybrid position that currently requires four days per week in the office and allows one remote workday per week.

Essential Functions

• Leads the assessment and transition of SFPUC’s enterprise printer services environment, including analysis of the current fleet of more than 300 printers, evaluation of usage patterns and operational needs, development of cost and utilization analyses, and coordination of vendor selection and implementation of a managed print services provider.
• Evaluates vendor management and contract management tools and solutions to improve tracking, compliance, and performance monitoring of ITS vendor relationships and agreements; research industry best practices, analyzes system capabilities, and develops recommendations for improving contract lifecycle management and vendor oversight.
• Oversees administrative workflow management for ITS procurement and contracting activities, including monitoring assignments, coordinating reviews and approvals, tracking lead times, and ensuring timely processing of Requests for Proposals (RFPs), Requests for Information (RFIs), contracts, and contract amendments.
• Leads administrative process improvements related to technology service requests, including coordinating ServiceNow request workflows and developing user training resources such as instructional guides and pre-recorded training videos to improve user understanding of waiver submissions, ticket management processes, and system navigation.
• Prepares analytical reports, briefings, and recommendations for ITS leadership regarding vendor performance, procurement activities, operational efficiency, and technology asset management.
• Supports organizational development initiatives within ITS, including participating in mentorship, professional development, and diversity initiatives that promote an inclusive and collaborative workplace culture.
• The 1823 Senior Administrative Analyst will perform other related duties as assigned.

Possession of a baccalaureate degree from an accredited college or university and three(3) years full-time equivalent experience performing professional-level analytical work. Qualifying professional-level analytical work includes analysis, development, administration, and reporting in major programs and functions of an organization in the areas of budgets, contracts, grants, policy, or other functional areas related to the duties of positions in the 182X Class series.

Substitution

Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in the Class series may be substituted for one (1) year of required experience.

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications

• At least two (2) years full-time experience in procurement: contract lifecycle management, preparing and managing competitive solicitations.
• Experience preparing and managing competitive solicitations (RFPs, RFQs, RFIs) and coordinating evaluation panels or scoring processes.
• Experience with contract lifecycle management, including drafting contracts, routing for approvals, monitoring vendor compliance, and maintaining audit-ready records.
• Strong analytical, organizational, and project management skills, including the ability to track multiple concurrent procurements and deadlines.
• Excellent written and verbal communication skills, with experience preparing clear, concise reports, scopes of work, and vendor communication.
• Proficiency with enterprise financial or procurement systems (e.g., PeopleSoft, Oracle, SAP) and Microsoft 365 applications.

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

Verification of Education and Experience

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Additional Information Regarding Employment with the City and County of San Francisco

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Job Analyst Information: If you have any questions regarding this recruitment or application process, please contact the jobanalyst,Sanly Guan, [e-mail]

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.