Senior Administrative Analyst

NYS Office for People With Developmental Disabilities; New York (NY); On-site; USD 71,000 - 89,000; Full time

Job summary

The New York State Office for People With Developmental Disabilities (OPWDD) Region 5 Developmental Disabilities State Operations Office (DDSOO) seeks a Senior Administrative Analyst to serve as a regional logistics coordinator and support quality assurance initiatives.

You will review data, develop reports, and assist in creating policies, SOPs, and procedures; travel to certified sites for surveys, train staff, and collaborate with stakeholders to address statewide program needs.

Qualifications

• Four years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy.
• Five years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy.
• Six years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy.

Responsibilities

• Collect, review, and analyze quantitative data related to state operated programs and Personal Allowance or other high priority initiatives and make recommendations to Leadership regarding areas where improvement and/or vulnerability are noted.
• Develop and maintain priority reports and provide updates, recommendations, and analyses to state operations leadership.
• Assist in the development and modification of survey instruments and data collection systems; establish tracking and reporting systems that identify facility practices, issues, and the implementation or corrective actions with an emphasis on personal allowance.
• Develop, update, and maintain program protocols, policies, and procedures for State Operations (e.g., personal allowance, overtime, fit testing data).
• Serve as a primary point of contact for field operations with regards to development of policies and standard operating procedures (SOPs).
• Coordinate efforts of subject matter experts across DDSOOs to develop solutions that will address systemic programmatic issues; provide on-site technical support and training when necessary.
• Maintain knowledge of and serve as a subject matter expert for Personal Allowance and the rules, regulations, standards, and requirements associated in order to provide support, ensure compliance, proactively monitor, and develop and make recommendations for policies and trainings to establish consistency statewide.
• Traveling to certified sites to conduct surveys of Personal Allowance management, which may include but not be limited to interviews of employees and people receiving services, collecting and reviewing Personal Allowance documentation and practices, providing technical support to employees to resolve any issues identified, and report to State Operations Leadership findings and recommendations that result from site visits.
• Develop and maintain relationships with external and internal stakeholders to identify areas of improvement and implement strategies to mitigate associated risks.
• Other duties as assigned.

Skills

Data analysis

Program research

Policy development

Stakeholder collaboration

Travel readiness

Education

Bachelor's degree substitution

Master's degree substitution

Doctorate substitution

Job description

Duties Description

The New York State Office for People With Developmental Disabilities (OPWDD) Region 5 Developmental Disabilities State Operations Office (DDSOO) is comprised of three districts, Metro, Brooklyn and Staten Island. Region 5 districts serve the following counties: Bronx, New York City, Kings, and Richmond. Each DDSOO is responsible for the direct provision of state-operated, person-centered services, supports, and advocacy for people with developmental disabilities. Within the Department of Quality Assurance, the Senior Administrative Analyst will serve as a regional logistics coordinator, focusing on supporting regional quality and compliance monitoring and support activities for priority initiatives. The Senior Administrative Analyst will also support monitoring and compliance efforts with the Division of State Operations (DSO) policies, perform professional, administrative, and technical duties with an emphasis on personal allowance management in state operated programs by facilitating reviews of personal allowance and spending, providing support to develop defined practices and standards to be met statewide, monitor spending activities, conduct personal allowance compliance checks both in person and remotely, as well as becoming a subject matter expert resource for Region 5. Responsibilities of the Senior Administrative Analyst may include but are not limited to, the following:

• Collect, review, and analyze quantitative data related to state operated programs and Personal Allowance or other high priority initiatives and make recommendations to Leadership regarding areas where improvement and/or vulnerability are noted.
• Develop and maintain priority reports and provide updates, recommendations, and analyses to state operations leadership.
• Assist in the development and modification of survey instruments and data collection systems; establish tracking and reporting systems that identify facility practices, issues, and the implementation or corrective actions with an emphasis on personal allowance.
• Develop, update, and maintain program protocols, policies, and procedures for State Operations (e.g., personal allowance, overtime, fit testing data).
• Serve as a primary point of contact for field operations with regards to development of policies and standard operating procedures (SOPs).
• Coordinate efforts of subject matter experts across DDSOOs to develop solutions that will address systemic programmatic issues; provide on-site technical support

and training when necessary.

• Maintain knowledge of and serve as a subject matter expert for Personal Allowance and the rules, regulations, standards, and requirements associated in order to provide support, ensure compliance, proactively monitor, and develop and make recommendations for policies and trainings to establish consistency statewide.
• Traveling to certified sites to conduct surveys of Personal Allowance management, which may include but not be limited to interviews of employees and people receiving services, collecting and reviewing Personal Allowance documentation and practices, providing technical support to employees to resolve any issues identified, and report to State Operations Leadership findings and recommendations that result from site visits.
• Develop and maintain relationships with external and internal stakeholders to identify areas of improvement and implement strategies to mitigate associated risks.
• Other duties as assigned.

LinkedIn: https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all

Minimum Qualifications

OPEN COMPETITIVE:

Administrative Analyst Trainee 1, NS (equivalent to SG-14):

Four years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy.

Administrative Analyst Trainee 2, NS (equivalent to SG-16):

Five years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy.

Senior Administrative Analyst, SG-18:

Six years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy.

SUBSTITUTION:

An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.

COMPETITIVE:

Candidates must be reachable for appointment on the current Civil Service Eligible List or the Professional Career Opportunities (PCO) Eligible List for this title.

TRANSFER:

Candidates must have one year of permanent competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website https://careermobilityoffice.cs.ny.gov/cmo/gotit/index.cfm.

55 B/C QUALIFICATIONS:

• Possess the minimum qualifications for this title as established by the Department of Civil Service and listed on the most recent exam announcement.
• Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary)
• Have a current Eligibility Letter from the NYS Department of Civil Service, www.cs.ny.gov/rp55/, and be able to provide it to the Human Resources Office upon request.

Additional Comments

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a non-competitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title.

At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non-competitive employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status.

• Appointments may also be made at the Administrative Analyst Trainee levels. Candidates hired at the entry-level title (Administrative Analyst Trainee 1) may be advanced to the full-performance level (Senior Administrative Analyst) following satisfactory completion of two-years of service.

Salary range listed below encompasses the hiring rate of an Administrative Analyst Trainee 1 through the job rate of a Senior Administrative Analyst.

• Administrative Analyst Trainee 1: $57,764*
• Administrative Analyst Trainee 2: $63,994*
• Senior Administrative Analyst: $70,951* - $89,138*
• Amounts include Downstate adjustment ($4,000).
• If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee.
• The assignment of PS&T employees will be made in accordance with any agreed upon Memorandum of Understanding between PEF and the local DDSO regarding the posting of job vacancies.
• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume.
• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.
• If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice.
• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA).
• If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Reasonable Accommodation Unit at [phone] or email [e-mail] to obtain information and RA forms.
• Savings programs such as the U.S. Savings Bond and the College Savings Plan.
• Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.
• Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.
• Life insurance and Disability insurance.
• The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis.
• Paid Holidays and Leave:

Thirteen (13) paid holidays each year.

Thirteen (13) days of paid vacation leave initially.

Five (5) days paid personal leave each year.

Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year.

Up to three (3) days professional leave each year to participate in professional development events.

• Health Care Coverage:

Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.

• Paid Parental Leave:

Paid Parental Leave allows eligible employees to take up to 12 weeks of paid leave at full pay for each qualifying event. A qualifying event is defined as the birth of a child or placement of a child for adoption or foster care.

• Retirement Program:

Participate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation.

• Professional Development and Education and Training:

NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit https://oer.ny.gov/training-and-professional-development.

• Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https://oer.ny.gov/public-service-workshops-program-pswp.
• OPWDD is an Equal Opportunity/Affirmative Action employer dedicated to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, state? language? etc..

***All people with disabilities are encouraged to apply.***