Senior Account Supervisor, Corporate

Zeno Group; Chicago (IL); On-site; USD 90,000 - 125,000; Full time

Job summary

Zeno Group is seeking a Senior Account Supervisor, Corporate Affairs in Chicago to lead integrated corporate communications for clients across industries. You will drive reputation programs, executive visibility and media outreach while guiding cross-functional teams and mentoring junior colleagues.

The role emphasizes strategic counsel, strong client relationships and the ability to manage multiple workstreams from strategy through execution in a hybrid work environment.

Qualifications

• 6+ years of experience in corporate affairs or public relations within an agency or similar environment.
• Experience leading the execution of corporate communications, reputation management, crisis or public affairs programs.
• Strong ability to provide strategic recommendations and build trusted client relationships.
• Experience running client workstreams from strategy through execution.
• Exceptional writing, editing and presentation skills with client-facing materials.

Responsibilities

• Lead corporate communications programs spanning reputation management, executive visibility and media relations.
• Serve as trusted day-to-day client contact, guiding recommendations and program execution across accounts.
• Develop earned media strategies, thought leadership and spokesperson readiness.
• Collaborate across disciplines to craft compelling narratives and stakeholder materials.
• Oversee workstreams, budgets, timelines and deliverables with strong cross-team collaboration.
• Mentor junior team members and foster a collaborative learning environment.
• Contribute to new business opportunities and organic growth within Corporate Affairs.

Skills

Corporate communications

Client leadership

Media relations

Strategic counsel

Team leadership

Job description

Senior Acccount Supervisor, Corporate

Location: Chicago, Illinois, USA

Remote Type: Hybrid

Time Type: Full time

Job Description

Zeno Groupis the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024PRWeekU.S. Outstanding Large Agency of the Year, 2023PRWeekPurpose Agency of the Year, 2022PRWeekGlobal Agency of the Year, 2022PRovokeBest Large Agency to Work For in North America and a three-time winner ofPRWeek’sBest Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description

Do you enjoy helping organizations navigate complex business and reputation challenges? Are you energized by shaping corporate narratives, counseling clients and developing communications programs that build trust with key stakeholders?

As a Senior Account Supervisor, Corporate Affairs at Zeno, you will lead integrated corporate communications programs for clients across industries including consumer, technology, professional services and B2B. Working closely with clients, senior leaders and cross-functional teams, you will develop strategies spanning reputation management, executive visibility, media relations and stakeholder communications.

This role is ideal for a communications professional who enjoys both strategic thinking and hands-on leadership. You'll have the opportunity to lead client workstreams, provide strategic counsel, mentor team members and contribute to programs that strengthen reputation and support business objectives.

About the Role

• Corporate Strategy & Reputation Management: Lead the execution of corporate communications and reputation programs that connect business priorities to stakeholder needs, helping clients navigate opportunities, challenges and evolving communications environments.
• Client Leadership & Strategic Counsel: Serve as a trusted day-to-day client contact, providing recommendations, anticipating needs and leading the execution of communications programs across multiple accounts.
• Media Relations & Executive Visibility: Help develop and lead earned media and executive visibility strategies, including thought leadership, media outreach, spokesperson preparation and key communications moments.
• Integrated Communications & Storytelling: Partner across disciplines to develop compelling narratives, messaging and communications materials that engage business, media and stakeholder audiences.
• Program & Account Management: Oversee client workstreams, budgets, timelines and deliverables while ensuring high-quality execution and strong collaboration across integrated teams.
• Team Leadership & Talent Development: Help lead and mentor junior team members while fostering a collaborative environment where people can learn, grow and do their best work.
• Business Growth & Agency Collaboration: Contribute to new business opportunities, cross-practice pitches and organic growth initiatives while helping strengthen Zeno's Corporate Affairs capabilities.

About You

• 6+ years of experience in corporate affairs, corporate communications, public relations or related fields within an agency or similar environment.
• Experience leading the execution of corporate communications, reputation management, crisis and issues or public affairs programs.
• Burgeoning ability to provide strategic recommendations and build trusted relationships with client stakeholders.
• Experience running point on client workstreams and managing projects from strategy through execution.
• Strong understanding of earned media, executive visibility, thought leadership and stakeholder communications.
• Proven success building relationships with business, trade and industry media and securing meaningful coverage.
• Exceptional writing, editing and presentation skills, with experience developing strategic recommendations, messaging and client-facing materials.
• Strong project and account management skills, including experience managing budgets, timelines and multiple client priorities.
• Experience mentoring, coaching and providing feedback to junior team members.
• Ability to think strategically and creatively about complex business and communications challenges.
• Collaborative and adaptable mindset with a curiosity for learning new industries and contributing ideas.

Preferred Qualifications

• Experience contributing to new business pitches or organic client growth.
• Experience working managing integrated communications teams and disciplines.

Pay Range

Pay Range: $90,000 - $125,000 USD/yr.

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

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About Our Benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.

Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job-related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations. If you want more information about any of the sections, please check with a company representative.