Senior Account Sales Representative

Spectrum; Overland Park (KS); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Job summary

Spectrum seeks a high-energy salesperson to acquire residential customers in 50+ door multi-dwelling unit properties, using a consultative approach. You will meet targets in a field role, with a base salary plus incentives that can push total compensation above $100,000 annually.

Expect outdoor work most of the time (about 80%), flexible hours including evenings and weekends, and opportunities to earn free or discounted Spectrum services along with comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• 1+ year in sales or customer service.
• Understanding of communications technologies and data networking fundamentals.

Responsibilities

• Meet or exceed monthly sales targets and territory penetration goals.
• Engage potential customers in 50+ door MDUs through door-to-door outreach.
• Generate incremental revenue by adding Spectrum services to existing customers.
• Respond to customer problems per policy and ensure satisfactory resolution.
• Maintain knowledge of competitors, pricing, and offers in the territory.
• Attend sales meetings and training to improve performance.
• Accurately document dispositions, orders and reporting per guidelines.
• Collect and account for funds and provide receipts as required.

Skills

Valid drivers license

Tech/telecom knowledge

Cable/telecom services knowledge

Sales excellence (prospecting/cold-cll

Education

High School Diploma or equivalent

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making meaningful connections by helpingpeople and communities byacquiringnew residential customers in assigned non-bulk multi-dwelling unit (MDU) properties with 50+ doors. Achieve this through door-to-door salesfor Spectrum’s connectivity services, using a consultative sales approach to meet customer needs and consistently achieve assigned sales performance targets.

Join Spectrum and unlock your potential with a competitive base salary,plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! Andthat’snot all, enjoy free and discounted Spectrum services likeinternet, TV, and mobile while building a long and rewarding career.

HowYou’llMake an Impact

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance.
• Engage potential customers in non-bulk multi-dwelling unit properties with 50+ doors through door-to-door outreach toacquirenew residential customers
• Generate incremental revenue from existing customers by adding new oradditionalSpectrum services within assigned properties.
• Respond to customer problems and complaints according to established company policy, usingappropriate toolsand resources, andfollowthrough to ensure issues are satisfactorily resolved.
• Maintain a well-informed knowledge base of competitors’ activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions.
• Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results.
• Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and requiredtimeframes.
• Collect and account for funds and provide receipts according to Company policy and guidelines.

Working Conditions

• Spend approximately 80% of your time outdoors, walking door-to-door and lifting up to 20 pounds in various weather
• Work variable hours, including evenings, weekends, split days off and holidays

Required Qualifications

Education

• High School Diploma or equivalent work experience

Experience

• 1+ years in sales or customer service

Skills

• Valid driver's license with a satisfactory driving record within Company required standards

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills

• Understanding of communications technologies and data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience educating consumers about products and services
• Proven successin sales,prospectingor cold calling

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Learn about Life at Spectrum.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.