Senior Account Manager - Chromatography and Mass Spectrometry

Remote Worker LTD.; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Thermo Fisher Scientific is seeking a Senior Account Manager for the Chromatography and Mass Spectrometry Division to sell and support CMD products and manage key accounts. This position prioritizes building durable customer relationships and driving growth opportunities across the CMD portfolio.

The role requires collaboration with internal teams to deliver exceptional support and a streamlined buying experience for customers, with significant travel to client sites as needed.

Qualifications

• 5+ years of sales experience in analytical instrument market.
• Bachelor’s degree in the sciences or equivalent work experience.
• Extensive market knowledge and professional network.
• Fluent in English.
• UK Driving License.
• Ability to travel to customer locations up to 80% including overnight travel.

Responsibilities

• Identifies and prioritizes new client opportunities and growth strategies.
• Leads and develops account relationships to drive expansion and renewals across the CMD portfolio (analytical instruments, consumables, services); provides product assistance, consultation, and problem solving to customers.
• Provides quotation, negotiates contracts and closes orders with end users as well as purchasing departments and supports all procurement processes.
• Applies data and metrics to develop and report on account development strategies and tactics.
• Adaptable to customers’ needs, as well as to conditions and trends that affect them and work independently to handle customer relationships.

Skills

Sales experience

Account management

CRM

Fluent English

Education

Bachelor’s degree in the sciences

Tools

MS Office

CRM

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Job Description

Position Summary

The Senior Account Manager is a key commercial role within the Chromatography and Mass Spectrometry Division (CMD) of Thermo Fisher Scientific. This is an Account focused role with the primary responsibility for selling and supporting all CMD products. This position requires a self-motivated individual with entrepreneurial skills, strong leadership skills and the ability to generate strategies to achieve sales goals. This role requires maintaining effective and long-lasting customer relationships, developing opportunities for strategic growth of the account and working collaboratively to bring extraordinary support and customer experience, making it easier for our customers to do business with Thermo Fisher Scientific. The Senior Account Manager is the primary point of contact and provides sales expertise and drives all CMD commercial activities within the account.

Market focus areas include: Pharma QA/QC, Environmental, Industrial, food safety, Healthcare, Academia, Pharmaceutical R&D and BioPharma. Product proficiency is required for the (relevant) CMD product offering.

Key Responsibilities:

Selling Agility

• Identifies and prioritizes new client opportunities and develops solution implementation and growth strategies.
• Leads and develops account relationships to drive expansion and renewals across the full CMD portfolio (analytical instruments, consumables, services); provides product assistance, consultation, and problem solving to customers.
• Provides quotation, negotiates contracts and closes orders with end users as well as purchasing departments and supports all procurement processes.
• Applies data and metrics to develop and report on account development strategies and tactics.
• Adaptable to customers’ needs, as well as to conditions and trends that affect them and work independently to handle customer relationships.

Results Leadership

• Expands current account penetration and share of wallet. Grows organically, broader and deeper with all primary products. Leverages cross-sell motions and activities.
• Leads direction for the territory; Develops sales strategies to meet plan and expand business within assigned territory; maintains pipeline of opportunities to meet or exceed all quarterly sales objectives.
• Uses Thermo Fisher Scientific’s sales tools to efficiently lead the accounts, opportunities, pipelines and forecast in an accurate and timely manner
• Works adeptly in a team selling environment engaging the best internal company resources to solve customer challenges.
• Able to effectively run increased territory/geographic scopes and/or products across several streams and/or accounts.

Minimum Requirements/Qualifications

• 5+ years of sales experience in analytical instrument market or equivalent
• Bachelor’s degree in the sciences required or equivalent work experience
• Extensive market knowledge and professional network
• Strategic commercial mentality, strongly motivated by desire to win new business, with confirmed pursuit of opportunities
• Strong interpersonal, oral and written communication, and presentation skills
• Fluent in English
• UK Driving License
• Confirmed commercial excellence working in matrix environment
• Computer proficiency in MS Office, CRM
• Ability to explain and sell the technical aspects of Thermo Fisher Scientific’s scientific product portfolio
• Ability to travel to customer locations up to 80% including overnight travel