Senior Account Manager

NAB Leadership Foundation; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical plan options

Dental and vision care

Fertility, surrogacy, and adoption 지원

Disability and life insurance

401(k) with company match

Teladoc and Spring Health access

Paid time off and holidays

Job summary

Premion is seeking an experienced Senior Account Manager to partner with sales teams and manage key agency/client relationships for complex OTT campaigns. You will drive optimization, performance insights and revenue opportunities while coordinating across planning, operations and billing functions.

The role emphasizes top-tier client service, KPI setting, cross-functional collaboration, and proactive problem solving in a fast-paced media environment. Phoenix or NYC-based.

Qualifications

• 4+ years of relevant advertising experience with account management or client services.
• Proven ability to manage cross-functional teams and build internal/external relationships.
• Track record of driving incremental revenue and strong client-centric communication.
• Detail-oriented with proactive problem-solving and follow-up.

Responsibilities

• Partner with Sales, Planning and Operations on campaign planning, launch, optimization and post-campaign recaps for strategic clients.
• Maintain high level of customer service through daily interactions with agency contacts and client partners.
• Set client KPIs and collaborate with internal teams to measure progress and address issues.
• Deliver business reviews highlighting wins and opportunities; prepare delivery reporting; identify new opportunities.

Skills

Advertising experience

Account management

Cross-functional teamwork

Client services

Campaign analysis

Stakeholder management

Billing issue resolution

Presentation skills

Tools

FreeWheel

Salesforce

Placements.io

DCM

DoubleVerify

Innovid

Job description

About TEGNA

TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.

Premion seeks an experienced Senior Account Manager, who will be responsible for partnering with assigned sales teams to manage the company's key accounts by developing and maintaining relationships with agencies and clients and maximizing incremental revenue opportunities within. As a Senior Account Manager, you will be tasked to manage the day-to-day operations of your accounts by working with your sales counterparts to develop, execute and manage complex OTT campaigns.

RESPONSIBILITIES

• Partner with Sales, Planning and Operations teams on all aspects of campaign planning, launch execution, optimization and post-campaign recaps for strategic clients
• Collaborate with designated sales team to provide a high level of customer service by means of daily interaction with existing agency contacts and client partners
• Establish customer KPIs and work with internal partners to measure progress and proactively address issues as they arise; advocate for client in internal stakeholder conversations
• Develop and deliver business reviews that highlight key wins and opportunities; prepare weekly and monthly delivery reporting; identify new strategic opportunities for existing customers and make recommendations for implementation
• Serve as initial POC for billing discrepancies
• Own client communication as necessary with any custom implementations - website pixel implementation, first party data onboarding, custom reporting needs, etc
• Mentor account management colleagues on role-specific best practices; work with CS Management team to create and present training materials

REQUIREMENTS

• 4+ years of relevant advertising experience; previous experience in account management/client services required
• Demonstrated success at working with cross-functional teams and building strong relationships internally and externally; ability to balance competing priorities across multiple projects
• Proven track record of client-centric communication, stakeholder management and ability to drive incremental revenue
• Strong attention to detail, excellent follow-up and ability to generate creative solutions to meet client needs without close supervision
• Experience managing major national accounts with positive client feedback and retention
• Experience with ad technology platforms and CRM systems - FreeWheel, Salesforce, Placements.io preferred
• Experience with 3rd Party Tracking platforms - DCM, DoubleVerify, Innovid
• Proficient in PowerPoint, Word, Excel
• Phoenix OR New York-based position

Benefits

TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.

Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.

Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.

TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.

Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.

EEO statement

TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email [e-mail]

Recruiting Fraud Alert

To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.

Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.