Senior Account Manager

EAB (Education Advisory Board); Philadelphia (Philadelphia County); Hybrid; USD 95,000 - 140,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) retirement plan

Paid time off

Flexible spending accounts

Parental leave

Employee assistance program

Job summary

EAB (Education Advisory Board) is seeking a Senior Account Manager in Philadelphia with a hybrid schedule to lead a flagship US strategic client and deliver world‑class digital campaigns across paid media including PPC, paid social, display, and programmatic. You will manage timelines, budgets and performance while collaborating with a cross‑functional team.

The role emphasizes strategic client leadership, growth opportunities, and a high‑energy, results‑driven culture.

Qualifications

• 5+ years of experience in account management, client services, or digital marketing.
• 3 to 4+ years of experience owning client relationships.
• Experience managing multiple clients simultaneously.
• Agency experience in a client services role.

Responsibilities

• Lead the senior relationship for the strategic account to understand campaign brief requirements and communicate goals internally.
• Advise the client on media buying and strategy and take ownership of the successful delivery.
• Spot opportunities to unlock growth of the account across paid media, turning these ideas into action.
• Manage client budgets, produce project schedules and report on campaign performance.
• Work with the wider team on new business pitches and present to potential clients to win future accounts.
• Inspire, motivate and develop team members to deliver quality campaigns that excite clients.

Skills

Account management

Digital marketing

Client services

Paid media

Agency experience

Education

Bachelor’s degree

Tools

Google Analytics

DSP platforms

Job description

Senior Account Manager, Hybrid

Hybrid, part of EAB, is experiencing rapid growth and seeks a Senior Account Manager to lead a flagship US strategic client and deliver world‑class digital campaigns across paid media (PPC, paid social, display, programmatic). The role is based in Philadelphia, PA with a hybrid schedule after onboarding.

Primary Responsibilities

• Lead the senior relationship for the strategic account to understand campaign brief requirements and communicate goals internally
• Advise the client on media buying and strategy and take ownership of the successful delivery
• Spot opportunities to unlock growth of the account across paid media, turning these ideas into action
• Manage client budgets, produce project schedules and report on campaign performance
• Work with the wider team on new business pitches and present to potential clients to win future accounts
• Inspire, motivate and develop team members to deliver quality campaigns that excite clients
• Work with Paid Media specialists on exciting campaigns
• Travel to client sites as and when required to deliver review meetings

Basic Qualifications

• 5+ years of experience in account management, client services, or digital marketing
• 3 to 4+ years of experience owning client relationships
• Experience managing multiple clients simultaneously
• Agency experience in a client services role
• Strong understanding of key paid media channels (PPC, paid social, display, etc.) to shape campaign progress and drive results
• Highly energetic presence to engage clients and build rapport while galvanizing the team to deliver powerful campaigns
• Passion for planning, pitching and winning new business
• Fantastic attention to detail, organizational skills and a calm presence to deliver under pressure
• Ability to build long‑term relationships and shape the media and marketing strategy for global partners

Ideal Qualifications

• Bachelor’s degree preferred
• Experience managing a large portfolio of 4 to 8 clients with varying budgets
• Prior experience setting up and implementing paid media campaigns helpful; not required
• Understanding of the creative process within an agency beneficial
• Commitment to continuous learning and contributing to a fair, authentic, welcoming culture that supports EAB’s mission and values

Benefits

• Medical, dental and vision insurance plans; dependents and domestic partners eligible
• 20+ days of paid time off annually, plus paid firm and floating holidays
• Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
• 401(k) retirement savings plan with annual discretionary company matching contribution
• Health savings account, healthcare and dependent care flexible spending account and pre‑tax commuter plans
• Employee assistance program with counseling services and resources for all employees and immediate family
• Wellness programs including gym discounts, incentives to promote healthy living and family access to a leading meditation and relaxation app
• Fertility treatment coverage and adoption or surrogacy assistance
• Paid parental leave with phased back‑to‑work program for birthing and non‑birthing parents
• Access to milk shipping service to support nursing employees during business travel
• Discounted pet health insurance coverage for dog and cat family members
• Company‑provided life, AD&D and disability insurance
• Financial wellness resources and membership in an employee discount program
• Access to employee resource groups, merit‑based advancement and dynamic professional growth opportunities

This opening is not eligible for visa sponsorship at this time; EAB will consider candidates who possess U.S. work authorization that does not require employment‑based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission we need team members who bring diversity of perspectives and are committed to fostering a workplace where every team member is valued, respected and heard.

EAB is an Equal Opportunity Employer and makes employment decisions on the basis of qualifications, merit and business need. We do not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.