Senior Account Manager

The Guardian; New York (NY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Account Manager to support the East Coast sales team. This role offers an exciting opportunity to engage with advertising partners, manage digital ad campaigns, and contribute to the success of innovative marketing strategies. You will collaborate closely with sales and marketing teams, ensuring campaign performance exceeds expectations. With a flexible hybrid work model and a commitment to employee well-being, this position allows you to thrive in a dynamic environment while making a significant impact in the digital advertising space. Join a team that values creativity, diversity, and growth.

Benefits

20 days of vacation leave

12 company holidays

Free Headspace subscription

401(k) Match

Subsidized healthcare coverage

Generous parental leave

Long Term and Short Term Disability insurance

Life insurance

Flexible hybrid schedule

Qualifications

• 4+ years of experience in client-facing digital/mobile planning.
• Highly organized and detail-oriented with excellent communication skills.

Responsibilities

• Partner with Sales Directors to develop innovative digital campaigns.
• Manage campaign deliverables and maintain high customer service.

Skills

Client-facing digital/mobile planning

Microsoft Excel

Salesforce

Google Ad Manager

Communication skills

Education

Relevant four-year degree

Tools

Salesforce

Google Ad Manager

Microsoft Excel

PowerPoint

Google Suite

Job description

The Guardian is a global news organization that delivers fearless, independent journalism. From breaking news and award-winning investigations, to in-depth coverage of technology, sports, film, culture and lifestyle, the Guardian offers a global view that deepens our audiences' understanding of America and the world.

Headquartered in New York City, Guardian US is an entirely digital operation that seeks to engage US readers by combining the Guardian's international coverage with US voices and expertise. Core coverage areas include the climate emergency, economic and racial inequality, digital privacy and much more. Guardian US launched in 2011 and today has bureaus in New York, Washington DC, New Orleans and Los Angeles. The Guardian is an independently owned, mission-driven organization, funded by readers around the globe.

It's the talent, energy and commitment our people bring to The Guardian that make us who we are. Across our business we have some of the most creative thinkers in media and beyond: award winning journalists, cutting edge commercial teams, digital talent and more.

Reporting to the Director of Client Services, the Guardian is looking to hire a Senior Account Manager to support the East Coast sales team and contribute firsthand to the success of our digital ad campaigns. This role covers all aspects of pre- and post-sale responsibilities and is an opportunity to be an invaluable contributor to the sales process both internally and externally.

Department: Commercial

Reports to: Director of Client Services

Location: New York, New York. The location is flexible however the daily schedule must reflect East Coast hours.

Hybrid/Remote/In-Person: Hybrid

Terms and conditions: Permanent, Full-timeCore responsibilities:

• Partner with Sales Directors and Marketing throughout the RFP process to develop innovative, insight-driven digital campaigns that support advertisers' KPIs
• Build, manage, and grow relationships with advertising partners by helping them achieve performance that exceeds expectations
• Manage all campaign deliverables during pre and post sale while maintaining a high level of customer service
• Maintain accurate details of campaign details within Salesforce
• Work in conjunction with Ad Operations to review campaign status and proactively address potential challenges
• Analyze campaign performance data and guide KPI-driven measurement strategies, identify performance trends, optimize campaigns to achieve results, and provide recommendations for upsell opportunities
• Serve as the product expert by educating advertisers on The Guardian's new and existing products, as well as advising on best practices and campaign optimizations
• Consistently analyze programmatic campaign performance, optimize as necessary, assist sales with renewals/upselling deals
• Collaborate with the sales team to set up new PMP deals and troubleshoot all active deals successfully
• Actively manage premium programmatic opportunities and help grow the level of business transacting through PMP deals
• Actualize campaign revenue at month end and provide Finance with final billing details

Required skills

• Relevant four-year degree or equivalent experience
• 4+ years of experience in client-facing digital/mobile planning, buying or selling
• Experience with Microsoft Excel & PowerPoint/Google Suite
• Experience with online advertising platforms such as Salesforce and Google Ad Manager
• Experience with digital advertising and online publishers with multiple sales channels a plus

About you

• Highly organized and detailed-oriented; able to multi-task and work on multiple ongoing projects
• Comfortable in a fast-paced and changing environment
• Excellent written and verbal communication skills
• Ability to work independently but must be a team player
• Ability to work effectively with cross-functional teams and all levels of management (internally and externally)
• Passion and alignment for Guardian's vision and values

How to apply

We know there are great candidates who might not check all these boxes or who possess important skills we haven't thought of. If that's you, we encourage you to apply and tell us about yourself.

All candidates interested in applying should upload a resume and cover letter.

Compensation and benefits

• Salary: $90,000 - 120,000 with commercial incentive
• 20 days of vacation leave in addition to 12 company holidays and 2 personal days
• Free Headspace subscription for you and your family members(Headspace is a company that offers evidence-based meditation and mindfulness tools, mental health coaching, therapy, psychiatry, and EAP services)
• 401(k) Match
• Subsidized healthcare coverage including medical, vision, and dental
• Medical and Dependent Flexible Spending Accounts
• Generous parental leave with 100% pay
• Long Term and Short Term Disability insurance
• Life insurance
• Work/Life balance: Flexible hybrid schedule

We want everyone to feel like they belong at the Guardian and we champion diversity of thought. You will also have the opportunity to hear unique insight from our journalists in our morning conference, a live discussion on the news story of the day.

We offer great tools to help you prioritize your wellbeing including a free Headspace subscription and access to Employee Assistance Programs.

We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.

Sustainability

Our goal is to become an environmentally regenerative company and we have signed up to a sustainability vision and strategy to reach it. Find more information about sustainability at GNM here .

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The Guardian is an Equal Opportunity Employer and does not discriminate on the basis of age, color, national origin, ethnic origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state, or local law in its employment policies. In addition, the Guardian will provide reasonable accommodation for qualified individuals with disabilities.

We value and respect all differences (seen and unseen) in all people at the Guardian. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future.