Senior Account Executive - Public and Labor (Miami-Dade Region)

CVSHealth; Miami (FL); On-site; USD 60,000 - 127,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is hiring an experienced account management professional in South Florida (Miami area) to manage two large public sector and hospital clients. You will drive account strategy, renewals, and upsell opportunities while coordinating with internal teams to meet revenue and membership targets.

The role requires 5+ years in healthcare insurance, a valid license, and willingness to travel up to 40%. Bilingual English/Spanish is a plus; a Bachelor’s degree is preferred.

Qualifications

• 5+ years of healthcare insurance industry experience.
• Experience working with public and labor sector clients.
• Must hold an insurance license in resident state and non-resident states where clients are located.
• Willing to travel up to 40% in the designated territory.

Responsibilities

• Develops and implements account management and cross/up-sell strategies to build and maintain relationships with two large public sector and hospital clients.
• Serves as the primary interface for products and services and raises their profile with customers.
• Develops and executes renewal processes to achieve margins and retention targets.
• Lead cross-functional coordination for renewal strategies and financial decisions.
• Assess competitive environment and develop sales strategies to gain a market advantage.
• Coordinate annual strategic account plans reflecting customer objectives and CVS/Aetna alignment.
• Communicate with internal/external stakeholders and travel as needed for meetings.

Skills

Account management

Healthcare insurance experience

Sales/upsell

Bilingual English/Spanish

Education

Bachelor's degree

Insurance license

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

**Qualified Candidates must be located in South Florida, particularly in Miami-Dade County**

Position Summary

• Develops and implements account management and cross/up sell strategies to build and maintain strong external and internal relationships to achieve customer satisfaction, revenue, membership, and earnings objectives for two large, public sector and hospital clients.

• Serves as the primary interface for all products and services and creates demand for the organization's products and services by raising their profile with customers.

**In addition to a base salary, this role is eligible for Sales Incentive Compensation on top of base salary**

Fundamental Components:

• Develops and executes account management strategy for two large public sector/hospital clients, with a high-demand book of business to include discussions on service levels and expectations, process improvements, operation of benefits plans, identification of gaps in service levels, and determination of root causes and solution development through cross-functional coordination via internal and external senior or executive levels decision makers.

• Develops and executes the renewal process ensuring appropriate margins and customer/membership retention targets are achieved. Prepares client for renewal by explaining cost drivers of benefit plan, offers solutions to reduce costs, delivers renewal to client and producer. Formulates complex financial decision recommendations and presents them to management.

• Assesses the competitive environment and develops sales strategies to capitalize on market opportunities and drive a competitive advantage.

• Develops and maintain and executes strategic cross-functional annual business plan and account strategy by customer that reflects the customer’s business objectives and how Aetna solutions align with those objectives to achieve our operational, financial, network, clinical and relationship initiatives (internal and external version). Retains and cultivates a profitable book of business by coordinating the renewal process.

• Works collaboratively within Aetna and across business functions to ensure customer needs are understood and key issues are addressed.

• Responsible for Customer Strategy & Relationship Management for day-to-day contacts, senior management, and key decision makers – ensure multi- threaded throughout the organization - also leads/manages the Producer Relationship for this customer.

• Understands industry trends, market dynamics and able to tie these levers to the Customer's/Account Strategy.

• Leads coordination for communications of any CVS/Aetna News (i.e. general business announcements, operational support, etc.)

• Leads "Ground Game" initiatives, with relationship development with various elected officials, departments, and other key decision-makers.

• Directly accountable for retention of assigned portfolio (persistency and renewal goals), owns the financial management of their assigned book. Owns, manages, and coordinates renewal strategies. Drives/executes on upsell activities.

• Supports New Business Sales team with finalist meetings for new opportunities, where appropriate.

• Responsible for financial performance, including pricing and negotiation, ensuring alignment with profitability targets for assigned portfolio. Reviews and consultatively presents customer reporting with meaningful analytics, trending, and insightful recommendations for additional programs and services. Leads Presentations with clients.

• Required to communicate with internal and external parties. May require travel to offsite locations for in-person meetings.

Experience:

• 5+ years of healthcare insurance industry.

• Experience working with public and labor sector clients.

• Must have proven track record in a healthcare insurance sales or account management lead role.
• Must hold an insurance license in resident state, and non-resident states where clients are located.
• Must be willing to travel up to 40% in the designated territory.

Education:

• Bachelor's degree preferred/specialized training/relevant professional qualifications, or equivalent work experience.
• Bilingual preferred, but not required - English/Spanish.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$60,400.00 - $126,582.00

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/02/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.