Senior Account Executive, Comcast Business

Comcast (CC) of Willow Grove; Jacksonville (FL); On-site; USD 55,000 - 105,000; Full time

Benefits offered by this job

Comprehensive benefits

Commission-based earning potential

Job summary

Comcast in Jacksonville seeks a sales professional to sell Internet, Data, Video and Voice services to small and mid-size businesses, focusing on PRI, Hosted PBX, cloud-based voice, and multi-location opportunities.

You will own a defined territory, develop local partnerships, and maintain a robust pipeline to exceed monthly quotas, while delivering excellent customer experiences and collaborating with cross-functional teams.

Qualifications

• Adaptability to fast-paced environments.
• Strong communication with customers and internal teams.
• Analytical and problem-solving mindset for business solutions.
• Customer-focused mindset with a consultative selling approach.
• Persuasive skills to close opportunities while maintaining integrity.
• Professional integrity and ethics in all client interactions.
• Resilience in achieving targets and handling objections.
• Technical knowledge of Comcast Business products and services.
• Good organizational skills to manage accounts and pipelines.

Responsibilities

• Sell Comcast Internet, Data, Video and Voice solutions to small and mid-size businesses.
• Focus on advanced communications solutions including PRI, Hosted PBX, cloud-based voice solutions, and multi-location opportunities.
• Own and manage a defined territory with a data-driven, activity-based plan.
• Develop local business partnerships and strengthen Comcast’s community presence.
• Identify and pursue new business opportunities via outreach, networking, referrals, and partnerships.
• Maintain a robust pipeline to meet or exceed monthly quotas.
• Aim to achieve and exceed sales and quality objectives.
• Champion customer experience and build long-term relationships.
• Collaborate with technical, customer service, and internal teams to deliver end-to-end solutions.

Skills

Adaptability

Communication

Critical Thinking Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Technical Knowledge

Workplace Organization

Education

Bachelor's Degree

Job description

Company Overview

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Sell Comcast Internet, Data, Video and Voice services to small and mid- size businesses focusing mainly on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities. As part of sales process, create and deliver face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promote the sale of bundled products to ensure the optimal solution for the customer. Sell with goal of exceeding departmental financial and unit targets. Stay abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.

Core Responsibilities

Serve as a trusted advisor by leveraging a consultative sales approach to identify opportunities that help customers improve communication, productivity, and business outcomes. New acquisition sales of Comcast Commercial Internet, Video, and Voice solutions to small and mid-size businesses. Focus on advanced communications solutions including PRI, Hosted PBX, cloud-based voice solutions, and multi-location opportunities. Own and strategically manage a defined territory using a data-driven, activity-based approach and a comprehensive business plan. Management of a defined territory, including development of local business partnerships, organizational affiliations, and enhancement of Comcast’s positioning and brand within the community. Proactively identify and develop new business opportunities through a mix of strategic prospecting activities, including outbound outreach, local networking, customer referrals, and partner relationships. Consistently maintain a robust pipeline of qualified prospects to support attainment and exceedance of monthly quota objectives. Achieve and exceed assigned sales and business quality objectives. Champion the customer experience by ensuring high levels of customer satisfaction and fostering long-term business relationships. Collaborate closely with technical, customer service, and internal support teams to deliver seamless end-to-end customer solutions and drive sustainable revenue growth. Maintain a strong working knowledge of Comcast Business products, services, and industry trends to support customer-facing conversations and solution recommendations. Accurately maintain quality sales records and prepare sales and activity reports as required. Adhere to all company standards, policies, and professional conduct expectations. Maintain punctual, regular, and consistent attendance. Other duties and responsibilities as assigned.

Employee Expectations

Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities.

Skills

• Adaptability
• Communication
• Critical Thinking Problem Solving
• Customer-Focused
• Persuasion
• Professional Integrity
• Resilience
• Technical Knowledge
• Workplace Organization

Compensation

• Compensation Base Pay: $55,000.00
• Total Target Compensation (Base Pay plus Targeted Commission): $105,000.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Application Window

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications

Certifications (if applicable)

Relevant Work Experience

Relevant Work Experience 5-7 Years

Equal Opportunity

We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast is an equal opportunity workplace.

Career Opportunities

At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.