Senior Account Executive

UOH UPS Inc (Ohio); Salt Lake City (UT); On-site; USD 80,000 - 120,000; Full time

Job summary

UPS is seeking a Healthcare Business Development Supervisor to build and maintain relationships within the healthcare market while supporting business growth and customer success initiatives. This role focuses on identifying opportunities and delivering value to healthcare providers and partners.

You will work with cross-functional teams, manage projects with moderate risk, and mentor junior staff, all aimed at strengthening customer retention and achieving revenue objectives in the healthcare

Qualifications

• Experience building relationships with healthcare organizations and providers.
• Ability to identify new opportunities and support growth initiatives.
• Collaborates with cross-functional teams to deliver customer-focused solutions.

Responsibilities

• Develop and maintain relationships with healthcare organizations and partners.
• Identify new business opportunities and support strategic growth.
• Collaborate with cross-functional teams to deliver solutions addressing customer needs.
• Manage projects with moderate risk and complexity.
• Coach and guide less-experienced team members.
• Support customer retention and long-term relationships.

Skills

Healthcare market knowledge

Business development

Stakeholder management

Relationship building

Strategic planning

Education

Bachelor's degree

Tools

CRM software

Job description

Job Description

The Healthcare Business Development Supervisor is responsible for developing and maintaining relationships within the healthcare market while supporting business growth and customer success initiatives.

Key responsibilities

• Developing and maintaining relationships with healthcare organizations, providers, and business partners.


• Identifying new business opportunities and supporting strategic growth initiatives.


• Collaborating with cross-functional teams to deliver solutions that address customer needs.


• Managing projects and processes with moderate risk and complexity.


• Prioritizing activities and coordinating efforts to achieve departmental and organizational objectives.


• Providing guidance and support to team members with less experience.


• Serving as a subject matter resource for healthcare-related business initiatives.


• Analyzing customer needs and proposing solutions that support operational and business goals.


• Solving complex problems through industry knowledge, critical thinking, and collaboration.


• Coaching and reviewing the work of lower-level professionals when appropriate.


• Supporting customer retention, satisfaction, and long-term relationship development.


• Influencing stakeholders through healthcare market knowledge, business acumen, and effective communication.


• Contributing to the achievement of customer, operational, project, service, and revenue objectives.

Job Family Description

Builds and maintains relationships with healthcare providers, physician groups, hospitals, clinics, healthcare networks, and other healthcare-related customers within the small to medium-sized business (SMB) segment. Identifies, develops, and typically closes new business opportunities. Creates demand for the organization's healthcare solutions and services by increasing awareness and demonstrating value to customers. Achieves revenue and growth objectives by expanding existing relationships and generating new business opportunities. Roles in this Job Family are eligible for SIP.

Career Track Description

Provides specific healthcare industry, business development, or subject matter expertise. Primary focus is individual expertise and customer engagement. Skills are typically acquired through university education and experience within healthcare, sales, account management, business development, or a related field. May lead others in the capacity of a \"player-coach\", typically supporting smaller teams or projects.

Career Level Description

May lead projects or processes with moderate risk and/or complexity and may lead small teams. Prioritizes tasks within the team while collaborating and coordinating with internal stakeholders, healthcare customers, and business partners. Provides guidance to team members with less experience or knowledge. Solves problems that are difficult and sometimes complex. Uses healthcare, business development, and industry knowledge to influence others. May coach and review the work of lower-level professionals and acts as a resource for colleagues with less experience. Impacts the achievement of customer, operational, project, service, and growth objectives. Work is guided by team and departmental goals while maintaining a strong focus on customer satisfaction, relationship management, and business development within the healthcare market.

Employee Type

Permanent

Other Criteria

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Company Culture

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.