Senior Account Executive

WM; Boulder (CO); Hybrid; USD 65,000 - 72,000; Full time

Benefits offered by this job

Stock purchase plan

401(k) company match

Paid vacation

Holidays and personal days

Job summary

WM is seeking a Senior Account Executive in Colorado to drive new business and grow existing accounts through strategic B2B sales. The role requires frequent customer site visits and substantial time working from home.

Responsibilities include prospecting, closing deals to meet budgeted goals, and maintaining a strong sales pipeline. You will collaborate with Area Sales Managers to optimize pricing, solutions, and contract negotiations while ensuring regulatory compliance.

Qualifications

• Bachelor's Degree (accredited) or in lieu of degree, high school diploma or GED with 4 years of relevant work experience.
• 4 years of direct B2B sales, cold calling, and phone-based prospecting.

Responsibilities

• Maintain and grow billable value in assigned accounts; prevent losses and expand revenue with new services and products.
• Initiate business-to-business sales relationships and develop prospect plans.
• Prospect and close opportunities to reach budgeted sales goals and manage the sales pipeline.
• Minimize churn by maintaining relationship health and meeting retention activity goals.
• Propose customer solutions, communicate pricing and service strategies, and resolve issues with Area Sales Managers.
• Acquire industry knowledge to prepare complex proposals and negotiate contracts.

Skills

B2B sales

Cold calling

Phone prospecting

Education

Bachelor's Degree

High School Diploma or GED

Job description

I. Job Summary

The Senior Account Executive (SAE) role is responsible for prospecting and closing sales to new customers to achieve budgeted sales goals. This position develops and implements sound selling strategies that ensure revenue growth at target or greater profitability levels by selling to new customers. Additionally, the role is responsible for managing existing business relationships in order to achieve budgeted sales and price goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing contract agreements from previously non-contracted customers. The Senior Account Executive will "save, secure, and convert" by handling all customer cancellation requests, providing ongoing education of contract details to existing customers, and by obtaining customer contract commitments during face-to-face interactions. All customer service escalations within the defined territory will be resolved through this position. SAEs are responsible for maintaining and growing billable value in their assigned accounts.

This position will require the employee to conduct customer site visits the majority of the week with the rest of the week being work from home.

II. Essential Duties and Responsibilities

• Senior Account Executives are responsible for maintaining and growing billable value in their assigned accounts; preventing customer account losses and growing billable value by selling permanent new waste streams, new services, and new products to current and prospective customers.
• Initiate business-to-business sales relationships.
• Responsible for prospecting and closing sales opportunities to achieve budgeted sales goals by developing and implementing sound selling strategies.
• Manage prospects by developing sound prospect development plans and maintaining key information in the prospect database. Maintain sales pipeline (both in terms of quantity and quality) to achieve new sales goals.
• Minimize most revenue and accounts by maintaining SSDO relationship health standards and diffusing cancellation requests. Meet or exceed sales call activity goals for proactive account retention.
• Increase revenue and profitability by executing sound plans on retention calls to improve the customers’ service and/or profitability.
• Establish and maintain a high level of customer satisfaction.
• Propose customer solutions that comply with appropriate local, state and federal regulations. Communicate to and work with the Area Sales Managers to resolve unique customer issues.
• Demonstrate knowledge of customers’ needs, pricing and competition; effectively communicate pricing and service strategies; proactively engage other WM business opportunities, referring internally as appropriate.
• Acquire in-depth industry and company knowledge in order to prepare complex proposals and make recommendations on equipment optimization and leasing options.
• Maintain current knowledge of internal sale strategies and operational capabilities, and external market trends.
• Work closely and effectively communicate with Plant Managers and Brokerage Account Managers to assist in upgrading materials to increase profitability and achieve plant goals.
• Other duties as assigned.

III. Qualifications

A. Required Qualifications

• Bachelor's Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relative work experience
• 4 years of work experience in direct business-to-business sales, cold calling, and phone-based prospecting.

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay range for this hybrid position is $65,000 - $72,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.