Senior Account Director Business Development (Medical Communications) -US -Remote

ThermoFisher Scientific; Allentown (Lehigh County); Remote; USD 108,000 - 180,000; Full time

Benefits offered by this job

Health plans

Paid time off (PTO)

Tuition reimbursement

Stock purchase plan

Job summary

Thermo Fisher Scientific, through its PPD Clinical Research Services arm, seeks a Senior Account Director of Business Development to drive new CRO business in sponsors and decision influencers. You will lead proposals, price strategies, and ensure successful implementation with cross-functional teams.

The role emphasizes direct CRO sales experience, ability to build strategic relationships, and mentorship of junior staff in a fast-evolving MedCom space.

Qualifications

• Direct sales experience in the CRO space is essential.
• Experience selling Med Com services is highly desirable.
• Proven ability to develop mid- to high-level business contacts.

Responsibilities

• Lead RFP strategy calls, develop client proposals and presentations.
• Make cold calls and client visits; maintain sales database and activity reports.
• Ensure client satisfaction and address dissatisfaction; respond to requests.
• Mentor and train junior staff.

Skills

Direct sales

MedCom sales

Sales automation

MS Office

Education

Bachelor's degree or equivalent

Tools

Sales automation systems

Microsoft Office

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Our MedCom Commercial team is expanding, and we’re looking for a driven Business Development professional to help us grow our footprint across the European market. This role is key to positioning our company as the preferred provider of post-approval medical communication services to biopharma and biotech accounts. You’ll be at the forefront of prospecting new opportunities—supported by a dedicated inside sales team—while building strategic relationships that elevate our brand and unlock long-term partnerships.

Whilst experience with MedCom services is desirable, it is not mandatory; if you have a solid background in the CRO space and excel at direct sales, we’ll provide full training on our MedCom service offering. If you're energized by growth, autonomy, and the chance to make a real impact in a fast-evolving space, we’d love to connect.

This opportunity is for future potential business needs

Summarized Purpose:

The Senior Account Director Business Development secures and retains business for PPD through professional, consultative, proactive sales activities directed at decision-makers and decision influencers at existing and new clinical sponsors. Positions PPD as a primary or preferred provider for Medical Communications work to be outsourced. Qualifies deals and develops proposals including defining the solutions and recommending pricing structures to meet strategic company goals. Serves as the primary contact until work is sold, then coordinates with the relevant medical communications area(s) to ensure a successful implementation. Acts as a liaison between sponsor and company on all business development activities and requirements. Gathers data on marketing trends and competitive products/services and pricing.

Essential Functions:

• Orchestrates RFP strategy calls, develops client proposals, prepares client presentations, and negotiates and closes contracts. Signs new business authorizations at or above assigned authorization goal.
• Makes cold calls and client visits; maintain sales database; maintain cold call and client visit activity reports.
• Ensures client satisfaction through periodic client contact; report and develop recommendations to address client dissatisfaction; respond to all client requests.
• Mentors and trains junior level staff.

Qualifications:

Education and Experience:

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years’) or equivalent combination of education, training, & experience.
• Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.

Knowledge, Skills and Abilities:

• Scientific, sales and/or marketing background with concentration in pharmaceutical/biotech area.
• Direct sales experience in the CRO space is a must
• Experience in selling Med Com services is highly desirable
• Proven track record of developing mid- and high- level business contacts.
• Excellent interpersonal skills in order to manage and fully integrate with Operations, Finance, Bids &
• Contracts and Marketing, and follow-up to expand relationships and business opportunities.
• Demonstrated experience in identifying and developing sales leads, making professional presentations,
• managing the sales process through close, and handling all aspects of contract negotiations.
• Understanding of sales automation systems and Microsoft Office programs.

Management Role:

No management responsibility

What we offer:

As well as being rewarded a competitive salary, we have an extensive benefits package based around the health and well-being of our employees. We have a flexible working culture, where PPD Clinical Research Services truly value a work-life balance. We’ve grown sustainably year on year but continue to offer a collaborative environment, with teams of colleagues eager to share expertise and have fun together. We are a global organisation but with a local feel.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Compensation and Benefits

The salary pay range estimated for this position Lead Account Manager based in North Carolina is $108,000.00–$180,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.