Senior Account Coordinator - Contract

Triwill Group; United States; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Fully remote company

Job summary

ADVOC8 is seeking a Sr. Account Coordinator to support brand merchandise projects from estimate to fulfillment. You will work closely with Senior Production Managers to manage vendor communications, documentation, and project execution in a fully remote setting.

Ideal candidates have 1–2 years in project coordination or related fields, with knowledge of printing methods, vendor sourcing, and order management systems (Shopify). Strong organizational and communication skills are essential.

Qualifications

• 1–2 years of experience in project coordination or related field.
• Knowledge of printing/decorations and production workflows.
• Experience with order management systems and e-commerce (Shopify).
• Strong pricing, margins and sales math skills.
• Proficiency in Google Workspace and adaptability to new tools.

Responsibilities

• Assist and lead small projects through estimate to fulfillment with orders and invoicing.
• Track deliverables, maintain project docs and capture action items from meetings.
• Support sourcing, vendor research and pricing development with quotes and vendor records.
• Coordinate production updates with vendors and maintain vendor database.
• Review proofs and samples to support quality control.
• Lead client communications for small projects under supervision.
• Coordinate with warehouse on inventory and fulfillment.

Skills

Project coordination

Vendor management

Shopify experience

Pricing & margin analysis

Google Workspace

Order management systems

Tools

Shopify

Job description

The Sr. Account Coordinator is a developing professional who supports brand merchandise projects across various scales and types. They work closely with Senior Production Managers to execute project deliverables, manage vendor communications, and maintain project documentation. This role serves as a foundational position for learning the full lifecycle of merchandise project management while contributing to day-to-day operations under the guidance of senior team members. Sr. Account Coordinator is a detail-oriented, proactive learner who demonstrates strong organizational skills and a growing understanding of the promotional products industry.

The role is tied to a technology industry project.

This role reports directly to the Director of Production.

What You'll Do

Project Management & Execution

• Assist, and for small projects lead, the execution and tracking of brand merchandise projects from estimate through fulfillment, including estimates, sales orders, purchase orders, invoicing, and documentation
• Track deliverables against workback schedules, maintain project documentation, and capture action items from client and internal meetings
• Support product sourcing, vendor and decoration research, and pricing development by gathering quotes and organizing vendor information
• Coordinate with vendors on production updates, samples, order status, and maintain accurate vendor database records
• Review proofs, mockups, and production samples to support quality control

Client & Cross-Functional Communication

• Lead client communications for small projects and support larger projects under Senior PM supervision
• Coordinate with warehouse team on inventory management and fulfillment

What You Bring

Experience & Technical Expertise

• 1–2 years of experience in project coordination, production, promotional products, or a related field, with exposure to vendor management and order execution
• Working knowledge of printing and decoration methods, vendor sourcing, and production workflows
• Experience with order management systems and e-commerce platforms (e.g., Shopify)
• Strong financial acumen, including comfort with pricing, margins, and sales math
• Proficiency in Google Workspace (Drive, Docs, Sheets, Calendar) and comfort navigating new systems and tools

Core Competencies & Professional Presence

• Highly organized with strong attention to detail and the ability to manage multiple projects and deadlines simultaneously
• Clear, professional communicator with strong written and verbal skills
• Proactive, resourceful problem solver who takes ownership and anticipates needs
• Self-motivated learner with a growth mindset and strong client-service orientation
• Aligned with and committed to ADVOC8’s core values; represents them in daily work
• Better Together - Collaborative soul who’s open to new ideas, sharing successes and being part of a team
• Level Up - High standards, never settling for the status quo or what we did last time
• Hustle Smarter - Entrepreneurial, roll-up-your-sleeves spirit, tempered by the courage to identify smarter ways of doing things
• Celebrate Differences - Highly empathetic personality who values individual perspectives
• Outcome Over Income - Extensive experience and demonstrated success in client relationship management
• Protect the Respect - Navigates conflict with an emphasis on transparency and diplomacy
• Engineer Exceptional Value - Inspired by outside-the-box thinking that yields outstanding ROI for our clients and projects
• Embrace Change - Recognize situations that require flexibility and craft creative solutions on the fly

What We Offer

• Work with some of the most innovative brands in tech and entertainment
• Small team, direct access to leadership, creative freedom
• Fully remote company

Location & Logistics

This position is not location-based, though travel may occasionally be required to travel to client sites, trade shows, team offsites and vendor facilities. Candidates must be legally authorized to work in the U.S.; at this time, we are not able to provide sponsorship.

This is a remote, contract role with an initial three-month term. Because the position is tied to a specific project, the role is budgeted as a contract, however there is potential to extend the engagement into a full time employee role if it’s a great fit.

At ADVOC8, building an inclusive team that celebrates our differences is integral to our success. We strongly encourage people from underrepresented groups to apply even if you don’t meet all qualifications.

ADVOC8 is an Equal Opportunity Employer, committed to achieving a diverse workforce, and prohibits discrimination and harassment: ADVOC8 is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ADVOC8 are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, age, national origin, ancestry, disability, neurodivergence, marital status, gender, sexual orientation, gender identity, gender expression, pregnancy, exercising the right to family care and medical leave, veteran status or any other status protected under federal, state or local law. ADVOC8 will not tolerate discrimination or harassment based on any of these characteristics.

About ADVOC8

At ADVOC8, we create experiences that build trust, shift minds and win hearts. Our special sauce? Chemistry, collaboration and an endless supply of curiosity. We're a team of strategic thinkers, creative problem-solvers, thoughtful storytellers and logistical magicians expertly bringing ideas to life from strategy and creative through to production and execution. We work with brands, nonprofits and associations to create experiences that make an impact. And we do this all in a flexible 'work from anywhere' environment where we celebrate differences and encourage each of our 'advocates' to bring their unique perspectives to the table each and every day.

&drop is the brand merchandise and promotional products division of ADVOC8, serving major brand clients including Google, YouTube, TikTok, and PokémonGO. We specialize in strategic, creative merchandise solutions from complex event kits and experiential programs to comprehensive branded goods strategies. We're a boutique agency that thinks like a creative partner, not a commodity distributor.