Senior Academic Program Specialist

Florida State University; Tallahassee (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Florida State University in Tallahassee seeks a Senior Academic Program Specialist to manage undergraduate advising, admissions decisions, and degree planning across multiple programs.

Responsibilities include coordinating transfer processes, degree-in-three initiatives, and serving as dean's designee for academic issue resolution. Strong communication and policy interpretation skills are essential.

Qualifications

• Bachelor's degree with 4+ years of relevant experience or HS diploma with 8+ years.
• Strong advising and policy interpretation abilities for undergraduates.
• Ability to coordinate multiple programs and meet deadlines.

Responsibilities

• Senior academic advisor for undergraduate programs; approves admissions, withdrawals, and graduation clearances.
• Coordinates transfer student advising, Degree in Three, and honors in the major programs.
• Acts as dean's designee to resolve undergraduate academic issues and grade appeals.
• Liaises with Registrar's Office; drafts explanations and handles administrative paperwork.
• Counsels students daily on program requirements and interprets policies and guidelines.

Skills

Communication skills

Oral & written communication

Advising

Time management

Problem solving

Education

Bachelor's degree

High school diploma + 8 years experience

Job description

Job Title: Senior Academic Program Specialist

Location: Tallahassee, FL

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 63232

Department

Responsibilities

Serves as the senior academic advisor for undergraduate programs in the College of Criminology and Criminal Justice. Approves admissions, exceptions, withdrawals, and graduation clearances, and serves as the dean's designee for the resolution of undergraduate academic issues, including grade appeals. Coordinates transfer student advising, the honors in the major program, and the Degree in Three program.

Serves as the point of contact for transfer students. Approves transfer student applications, conducts outreach to transfer students, completes graduation checks, and enters graduation clearance decisions. Monitors late drops and Degree in Three Policy. Serves as Degree in Three program liaison; serves as contact, attends meetings, map out the student's degree program for the three years, track students in program to ensure completion in three years.

Serves as dean's designee to assist in the resolution of undergraduate academic issues including the resolution of grade appeals, special issues and academic concerns. Designated as liaison to Dean's Office regarding multifaceted inquiries from students; drafts prompt & comprehensive responses that answers students' questions & provides complete explanation. Designated as the honors & scholars advisor including the honors in the major program. Approves admissions, re-admissions, special exceptions, withdrawals, course add/drops, reinstatement, graduation clearances, grade changes, Dean's holds, major changes, SASS updates, certifications from lower division to upper division. Prepares, reviews, and processes administrative paperwork related to academic advising and reporting requirements. Performs graduation checks. Reviews applications. Conducts exit interviews.

Counsels and advises students daily regarding academic program requirements, rules, regulations, and guidelines. Interprets policies, procedures, rules, and regulations related to academic advising and student services. Makes recommendations for the effective operation of the Student Services Offices. Assists in implementing policy changes. Participates and conducts College and University outreach programs such as orientations, TCC days, Preview, and others. Responds to requests for information from potential students. Serves as liaison to Registrar's Office regarding academic bulletin changes. Proofing/editing/updating general bulletin, academic guide, and maps. Responsible for sending mass e-mails when necessary. Performs related duties as required by a supervisor in the absence of personnel.

Qualifications

Bachelor's degree and four years of experience or a high school diploma or equivalent and eight years of experience. (Note: or a post high school education and experience equal to eight years.)

Preferred Qualifications

• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships.
• Ability to interpret academic program requirements and provide advice.
• Ability to perform basic mathematical calculations.
• Ability to prioritize, organize and perform multiple work assignments simultaneously.
• Ability to utilize problem solving skills.
• Knowledge of academic resources available to students.
• Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations.
• Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices.
• Knowledge of applicable computer applications and basic computer functions.
• Knowledge of principles and practices of academic program planning, development, and evaluation.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news! Learn more about Florida State University and our campuses.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our FSU Total Compensation Calculator to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.