Senior Academic Advisor

CP16 Plymouth State University; Plymouth (NH); On-site; USD 48,000 - 85,000; Full time

Job summary

Plymouth State University seeks a Senior Academic Advisor to conduct degree reviews and junior audits for all students working toward degree completion. The role also handles advising for readmitted, study away, and past inactive students who still have credits, and manages undeclared and transfer student caseloads.

The position represents the Academic Affairs Committee and requires coordinating with advisors, faculty, and program coordinators.

Qualifications

• Bachelor’s degree required; advising, higher education, or related field.
• Experience advising students and coaching progress toward degree completion.
• Strong verbal and written communication skills.
• Ability to solve problems within complex degree requirements.
• Proficiency with educational technology tools and student databases.

Responsibilities

• Degree Reviews/Junior Audits: review records to outline requirements for degree completion and advise on course adjustments or retakes.
• Monitor Degree Program Changes: assist stop-out students, help create personalized academic plans, and advise on alternatives.
• Study Away & Transfer Advising: advise on eligibility, credit transfer, and degree planning for incoming transfer students; manage transcripts and credit awards.
• Additional Advising/Responsibilities: oversee undeclared/business student caseloads, advisor assignments, reinstatement after non-payment, and open advising for all students.

Skills

Student advising

Communication skills

Problem solving

Technology proficiency

Degree progress knowledge

Education

Bachelor’s degree

Tools

Microsoft Office Suite

DegreeWorks

myPlymouth

Registration portal

Navigate

Catalog

Job description

Plymouth State University invites all qualified people to apply to the Senior Academic Advisor position. The Senior Academic Advisor is responsible for conducting degree reviews and junior level audits for all students, so they are aware of their time to completion. This position does all academic faculty advisor assignments and adjustments as requested by programs and students. The Senior Academic Advisor is also the main advising contact for all readmitted, study away, and past inactive students who still have credits left to finish. In addition, this role also has an advising caseload of undeclared and transfer students and is the advising representative for the Academic Affairs Committee.

Duties/Responsibilities

Degree Reviews/Junior Audits (30%)

Review academic records for all juniors (and as requested for all students) to outline completed and outstanding course requirements so students and advisors are aware what is needed prior to degree completion. Work closely with academic advisors, faculty, and program coordinators to provide accurate information about students' progress and address any potential issues with their academic plans. Offer feedback and recommendations to students who are off-track to graduate, including guidance on course adjustments, substitutions, or retakes.

Monitor Degree Program Changes Credits Left to Finish (20%)

Work closely with stop-out students to help them return and complete their degree. Collaborate with academic advisors, faculty, and program coordinators on past and current requirements, find suitable class and degree alternatives. Assist students in completing a personalized academic plan and required student requests.

Study Away & Transfer Advising (20%)

Work with all study abroad students on eligibility, course selection and credit transfer. Advise and advocate for a cohort of incoming transfer students on degree planning and time to degree completion (Approximately 145 students each Fall & 65 each Spring divided between 3 advisors). Ensure transcripts are received and evaluated to ensure proper credit award. Advise students on course selection, following catalog course sequence from each major, navigating through pending credit awards and/or pre-requisites. Educate students on academic tools and platforms (ie: DegreeWorks, myPlymouth, Registration portal, Navigate, catalog, etc.). Collaborate closely with programs for suggestions and overrides (especially for block transfer, degree planning and course sequence progression).

Additional Advising/Responsibilities (30%)

Advise a caseload of undeclared and business students (help with transition to college, registration & classes, major & minor exploration, educate on advising tools and platforms, etc.). Oversee advisor assignments and adjustments for all undergraduate students. Help get students reinstated after dropped for non-payment. Open advising for all students (not just assigned advisees) for add/drop, under enrolled (under 12 credits) before each semester. Support students not meeting Satisfactory Academic Progress (SAP), assist with appeal process, plan for the following three semesters to get back on track. Act as the advising representative for the Academic Affairs Committee. Assist in creating the degree plans for the Workday transition. Represent ACAC at Accepted Student’s Days, Open Houses & misc. campus events.

Requirements

Minimum Acceptable Education & Experience: Bachelor’s degree required advising, higher education, human resources, program administration or related field.

Knowledge, Skills & Abilities:

• Experience coaching and advising students.
• Grasp on university degree programs, policies and procedures.
• Strong verbal and written communication skills.
• Ability to problem solve while navigating individual and complex academic requirements.
• Proficiency with various technology platforms including Microsoft Office Suite, student database software and other educational technology tools.

Preferred Qualifications:

• Master’s degree preferred with a minimum of two years of experience in student advising, higher education, human resources, program administration or related field.
• Experience in college/university academic advising or career development office.
• Evidence of an innovative and research-based mindset.

This is an exempt role with pay up to $57,000 per year.

Compensation Pay Range: $47,920.00 - $85,410.00

More information on benefits can be found here: USNH Employee Benefits | Human Resources

Location: Plymouth

Bring about high-quality baccalaureate, graduate, and doctoral degree programs. Through research and innovative community partnerships, the University contributes to the economic, social, cultural, and environmental development of the North Country and Lakes Region of New Hampshire and beyond.

EEO Statement The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

The University System of New Hampshire is the largest provider of postsecondary education in the Granite State. With approximately 30,000 enrolled students annually and more than 90,000 alumni living in state, the institutions of the University System - the University of New Hampshire - Durham, the University of New Hampshire School of Law, the University of New Hampshire at Manchester, Plymouth State University, and Keene State College - have a direct impact on hundreds of thousands of New Hampshire citizens every year.