Senior 911 Dispatcher & Center Leader

Summit County Government (CO); Frisco (CO); On-site; USD 40,000 - 60,000; Full time

Job summary

Summit County Government (CO) is hiring a 911 Dispatcher to serve as a professional communicator and on-shift leader. The role involves managing emergency calls, training staff, and maintaining incident records. Candidates should have strong leadership skills, attention to detail, and be able to work shifts, including holidays. Required qualifications include a high school diploma, certifications in Emergency Medical Dispatch, and at least two years of prior dispatch experience. This is a vital role in ensuring public safety and effective communication among various agencies.

Qualifications

• Able to pass a criminal background investigation.
• Maintenance of all Dispatch II training and certifications.
• Fully proficient as a Communications Training Officer (CTO).
• Complete EMD-Q Certification.
• Complete APCO Disaster Operations course and at least 24 hours of additional training.

Responsibilities

• Answers incoming radio and telephone calls and dispatches personnel.
• Maintains incident histories accurately in the CAD system.
• Operates a terminal for interagency data requests.
• Coaches others on departmental policies and procedures.
• Performs Emergency Medical Dispatch functions.

Skills

Leadership

Emotional intelligence

Problem solving

Attention to detail

Cyber Security knowledge

Education

High school graduate or equivalent

Job description

Summit County Government (CO) is hiring a 911 Dispatcher to serve as a professional communicator and on-shift leader. The role involves managing emergency calls, training staff, and maintaining incident records. Candidates should have strong leadership skills, attention to detail, and be able to work shifts, including holidays. Required qualifications include a high school diploma, certifications in Emergency Medical Dispatch, and at least two years of prior dispatch experience. This is a vital role in ensuring public safety and effective communication among various agencies.