Sendout Coordinator

PathGroup; Greenville (SC); On-site; USD 38,000 - 52,000; Full time

Job summary

PathGroup in Greenville, SC seeks a Send Out Coordinator to prepare laboratory specimens for referral testing. You will manage specimen prep, paperwork, and shipment to partner labs, ensuring accurate orders and timely processing.

The role requires attention to detail, strong communication, and the ability to multitask in a fast-paced clinical setting; prior lab or healthcare experience is preferred, with a HS diploma required. On-site work Monday through Friday with standard daytime hours.

Qualifications

• High School Diploma, GED or equivalent required.
• 1–2 years of related experience preferred.
• Exceptional customer service skills.
• Excellent communication and computer skills.
• Strong multitasking and organizational abilities with attention to detail.
• Ability to prioritize requests and work independently with minimal supervision.

Responsibilities

• Specimen preparation and shipment to referral labs, including generating all paperwork for orders.
• Maintain logs for send-out tests and follow up on results.
• Transfer orders between LIS and other systems.
• Navigate referral lab ordering sites to place patient orders.
• Notify appropriate medical personnel of test results.
• Interpret physician orders and obtain clarifications when needed.
• Collaborate across departments to ensure add-on orders are handled correctly.

Skills

Customer service

Communication

Computer skills

Multitasking

Organization

Independent work

Education

High School Diploma, GED

Job description

Work Schedule

Mon-Fri: 8:00am-4:30pm

Job Description

JOB SUMMARY:

The Send Out Coordinator prepares laboratory specimens for further laboratory analysis and testing by referral laboratories.

JOB RESPONSIBILITIES

ESSENTIAL FUNCTIONS:

• Specimen preparation and shipment to referral laboratory including generating all paperwork for the appropriate laboratories and tests that are ordered.
• Maintain logs for send out tests and follow up on test results.
• Appropriately transfer orders from LIS system to other systems.
• Navigate multiple referral laboratory internet ordering sites to place patient orders.
• Provides notification of test result information to appropriate medical personnel.
• Interpret physician orders, obtain clarification from physicians or nurses when necessary.
• Collaborate with all departments to ensure add on orders from providers are handled correctly and completely.
• Contributes to a positive work climate and to the team effort of the department and company.
• Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals.
• Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
• Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

NON-ESSENTIAL FUNCTIONS:

• Works with other departments within PathGroup and subsidiaries.
• Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
• Other duties as assigned.

Requirements

EDUCATION & LICENSURE:

• High School Diploma, GED, or equivalent combination of education and experience preferred.

REQUIREMENTS:

• One to two years of prior job-related experience is preferred.
• Exceptional customer / client service skills
• Excellent communication and computer skills
• Strong multitasking and organizational skills with attention to detail
• Ability to prioritize a wide range of requests
• Ability to work independently with minimal supervision

Work Location Type

On-Site