Selling Flex Associate

Belk; Nacogdoches (TX); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Medical, Dental, Vision

401K with Matching

Generous PTO

Merchandise Discounts

Paid Leave (Maternity/Paternity)

Growth & Development Opportunities

Employee Assistance Programs

Education & Tuition Reimbursement

Role-based benefits

Job summary

Belk in Nacogdoches, TX is seeking a Selling Flex Associate to deliver an exceptional customer experience by assisting with product selection, processing transactions, and driving sales. You will help maintain attractive merchandise displays and support store operations to meet objectives.

The role emphasizes teamwork, strong communication, and a willingness to learn product information while providing friendly, personalized service to every customer.

Qualifications

• Customer service experience preferred.
• Ability to quickly learn product information.
• Comfortable using smartphones and Windows devices.
• Available to work nights, weekends, and holidays.
• Able to lift up to 40 lbs.

Responsibilities

• Greet and assist customers to create a positive shopping experience.
• Recommend products and process transactions accurately.
• Maintain appealing merchandise presentations and signage.
• Stock replenish and keep fitting rooms clean and organized.
• Collaborate with teammates to meet store goals and standards.
• Stay informed on promotions and store events to assist customers.

Skills

Customer service

Sales skills

Technology familiarity

Flexible schedule

Teamwork

Communication

Job description

The Selling Flex Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection, making product recommendations, and processing transactions. This role drives sales and store key metric performance, maintains merchandise presentations, and works closely with store operation teams to meet store objectives. The Selling Flex Associate promotes a friendly store environment that builds customer loyalty and customer satisfaction. This is an hourly position.

What You Will Do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills And Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Benefits We Offer

• Medical, Dental, and Vision
• 401K with Matching Contribution
• Generous PTO
• Merchandise Discounts
• Paid Maternity and Paternal Leave
• Growth and Professional Development Opportunities
• Employee Assistance Programs
• Education and Tuition Reimbursement Programs
• Benefit eligibility dependent on role and/or full-time/part-time status