Selling Flex Associate

Belk; Lake City (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, Dental, and Vision

401K with Matching Contribution

Generous PTO

Merchandise Discounts

Paid Maternity and Paternal Leave

Growth and Professional Development

Employee Assistance Programs

Education and Tuition Reimbursement

Job summary

Belk in Lake City, FL seeks a Selling Flex Associate to deliver a positive customer experience. You will assist with merchandise, make product recommendations, and process transactions to drive sales and maintain store standards.

You will greet customers warmly, apply upselling techniques, and build lasting relationships while supporting store operations. The role is hourly and requires flexibility, teamwork, and a proactive service mindset.

Qualifications

• Demonstrated commitment to customer service and store objectives.
• Ability to build relationships and communicate clearly with customers.
• Comfort with technology and devices used to assist customers.
• Willingness to work a flexible schedule including nights, weekends, and holidays.
• Ability to move around store areas and lift at least 40 lbs.

Responsibilities

• Greet and assist customers, delivering a welcoming shopping experience.
• Apply suggestive selling techniques and recommend products to meet needs.
• Process transactions accurately and handle inquiries, returns, and concerns.
• Maintain appealing selling areas and accurate signage through daily upkeep.
• Build knowledge of products and promotions to provide accurate information.
• Support store operations with merchandising, pricing, and fulfillment tasks.
• Contribute to a positive store culture and teamwork with colleagues.
• Follow safety procedures and asset protection guidelines to minimize risk.

Skills

Customer service

Relationship building

Communication

Technology-savvy

Flexible schedule

Team collaboration

Tools

Windows-based OS

Job description

The Selling Flex Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection, making product recommendations, and processing transactions. This role drives sales and store key metric performance, maintains merchandise presentations, and works closely with store operation teams to meet store objectives. The Selling Flex Associate promotes a friendly store environment that builds customer loyalty and customer satisfaction. This is an hourly position.

What You Will Do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills And Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

Benefits We Offer

• Medical, Dental, and Vision
• 401K with Matching Contribution
• Generous PTO
• Merchandise Discounts
• Paid Maternity and Paternal Leave
• Growth and Professional Development Opportunities
• Employee Assistance Programs
• Education and Tuition Reimbursement Programs
• Benefit eligibility dependent on role and/or full-time/part-time status

Your career. Your runway.

At Belk, we’re focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem-solving mentality. We've been doing that for more than 135+ years and continue to evolve!