Selling Flex Associate

Belk; Conyers (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical/Dental/Vision

401K with Matching

Generous PTO

Paid Maternity/Paternity Leave

Growth and Professional Development

Employee Assistance Programs

Education and Tuition Reimbursement

Job summary

Belk is seeking a Selling Flex Associate to deliver a positive customer experience through relationship-building, product recommendations, and accurate transactions. This hourly role supports sales and store performance while maintaining presentations and collaborating with store operations teams.

The position emphasizes friendly service, adaptable knowledge of products, and a willingness to work a flexible schedule, including nights, weekends, and holidays.

Qualifications

• Committed to customer service and achieving store objectives.
• Ability to take ownership of assigned tasks and contribute to store success.
• Excellent communication skills, both with customers and teammates.
• Comfortable with technology and mobile devices.
• Flexible schedule including nights, weekends, and holidays.
• Must be able to move around store areas and lift up to 40 lbs.

Responsibilities

• Greet, engage, and assist customers to create a welcoming environment and personalize service.
• Apply suggestive selling techniques and provide product recommendations to meet customer needs.
• Process transactions accurately and efficiently; handle returns and inquiries professionally.
• Maintain merchandising standards and clean, organized selling areas.
• Share knowledge and collaborate with teammates to drive sales and meet objectives.
• Support store operations such as fulfillment, pricing, promotions, and stocking.

Skills

Customer service

Ownership

Communication

Technology literacy

Flexible schedule

Teamwork

Physical stamina

Tools

Windows OS

Tablets

Smartphones

Job description

The Selling Flex Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection, making product recommendations, and processing transactions. This role drives sales and store key metric performance, maintains merchandise presentations, and works closely with store operation teams to meet store objectives. The Selling Flex Associate promotes a friendly store environment that builds customer loyalty and customer satisfaction. This is an hourly position.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Benefits we offer

• Medical, Dental, and Vision
• 401K with Matching Contribution
• Generous PTO
• Paid Maternity and Paternal Leave
• Growth and Professional Development Opportunities
• Employee Assistance Programs
• Education and Tuition Reimbursement Programs

*Benefit eligibility dependent on role and/or full-time/part-time status

Your career. Your runway.

At Belk, we’re focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem-solving mentality. We've been doing that for more than 135+ years and continue to evolve!

Belk, a Charlotte-based department store chain founded in 1888, offers a wide range of products while prioritizing customer service and community engagement across the Southeastern U.S.

Retail

Company size 10,001+ employees

Company type Privately held Founded 1888

Total funding 0

Momentum

Team growth

Momentum

Team growth

3% in 12 mo

12,875 employees on LinkedIn

Oct 22 May 26

Capital

Funding history

Footprint

Where they work

2801 W Tyvola Rd, Charlotte, North Carolina 28217, US 11525 Cantrell Rd, Little Rock, AR 72212, US 2104 W Cumberland St, Dunn, NC 28334, US 4400 Sharon Rd, Charlotte, NC 28211, US 7600 Kingston Pike, Knoxville, TN 37919, US 1163 Knox Ave, North Augusta, SC 29841, US 1020 Bichara Blvd, Lady Lake, FL 32159, US