Self-Storage Property Manager: Customer Service Lead

Public Storage; Hillside (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

Public Storage is seeking a Property Manager to work on-site at multiple facility locations. You will assess customer storage needs, upsell packing and moving supplies, and conduct daily unit inspections to ensure inventory and availability for rent.

You will also handle cash drawers, make bank deposits, and help customers stay current with payments, including reminder and collection calls when required. A valid driver’s license and own vehicle are required for travel between sites.

Qualifications

• Experience in customer service centered sales environments such as retail, hospitality, or service-based industries.
• Ability to assist customers with storage needs and upsell packing/moving supplies.
• Comfort with daily cash handling and working in a small retail/storage facility environment.

Responsibilities

• Assess customer storage needs and suggest appropriate solutions and supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Assist customers with payments, issue reminders, and conduct collections when required.

Skills

Customer service

Sales

Cash handling

Interpersonal communication

Inventory management

Job description

Public Storage is seeking a Property Manager to work on-site at multiple facility locations. You will assess customer storage needs, upsell packing and moving supplies, and conduct daily unit inspections to ensure inventory and availability for rent.

You will also handle cash drawers, make bank deposits, and help customers stay current with payments, including reminder and collection calls when required. A valid driver’s license and own vehicle are required for travel between sites.