Self Storage Facility Manager

Ming Self Storage; Philadelphia (Philadelphia County); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Free uniforms

Opportunity for advancement

Paid time off

Job summary

Ming Self Storage in Philadelphia is seeking a client service professional to manage daily operations, including tenant relations and facility upkeep. The ideal candidate will have 1-5 years of experience in customer service or property management and be proficient in Microsoft Word. Benefits include performance bonuses, free uniforms, and paid time off. Join a local company committed to providing excellent service in a supportive environment.

Qualifications

• 1-5 years in customer service, retail or storage property management preferred.
• Proficient in Microsoft Word and experience with industry software preferred.
• Must have a valid driver's license.

Responsibilities

• Consult with customers to identify storage needs and convert inquiries into rentals.
• Conduct daily walk through audits and perform light maintenance.
• Collect rent, manage delinquent accounts, and handle retail sales.

Skills

Customer service experience

Proficient in Microsoft Word

Experience with SiteLink software

Education

High School diploma/GED

Tools

SiteLink

Job description

Overview

Ming Self Storage is a locally owned state of the art storage company that has been serving the greater Philadelphia area for over a decade. They offer a variety of storage solutions for both residential and commercial needs with facilities in neighborhoods such as Germantown and Northern Liberties. We are seeking a client service professional to oversee daily operations, including daily tenant relations, facility upkeep and achievement of occupancy goals.

Benefits

• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Paid time off

Responsibilities

• Sales and Rentals: consult with customers to identify storage needs, show units, and convert inquiries into rentals.
• Facility Care: conduct daily walk through audits, perform light maintenance (sweeping, lock checks), and ensure the facility is secure and free of debris.
• Financials: collect rent, manage delinquent accounts, preparation of bank deposits, and handle retail sales of moving and storage supplies.
• Compliance: Follow Pa State lien laws and company operating procedures for auctions and tenant notifications.

Qualifications

• Experience: 1-5 years in customer service, retail or storage property management preferred.
• Skills: Proficient in Microsoft Word and experience with industry software preferred - SiteLink
• Certifications: High School diploma/GED and a valid driver's license