Self-Direction Program Payroll Processor

AlohaCare

Honolulu (HI)

On-site

USD 27,207 - 35,128

Full time

14 days+

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Benefits offered by this job

Low-cost medical and dental insurance

401k employer contribution

Paid time-off

Job summary

A local health plan organization in Honolulu is seeking an Entry Level Self-Direction Program Payroll Processor to aid in payroll operations. Responsibilities include processing payroll, maintaining payroll records, and ensuring compliance with policies. The ideal candidate will have customer service skills, basic Microsoft proficiency, and a High School Diploma or equivalent. Join a caring company that values employee support and wellbeing.

Qualifications

Minimum of High School Diploma or equivalent experience.
At least one year of experience in payroll processing or similar administrative functions.
Strong customer service skills, with a focus on conflict management and resolution.

Responsibilities

Assist in preparing and processing monthly payroll for all Self-Direct provider/employees.
Support payroll coordination efforts between departments.
Collaborate with the Payroll Lead to identify areas for process improvement.

Skills

Customer service skills

Conflict management

Time management

Communication skills

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Overview

Self-Direction Program Payroll Processor

1 month ago Be among the first 25 applicants

Apply online at http://www.alohacare.org/Careers/Default.aspx

The Company

AlohaCare is a local, non-profit health plan serving Hawai`i’s low-income residents with free Medicaid and dual Medicare health insurance coverage. Our members include children, seniors and adults residing on all islands. We provide comprehensive benefits and managed care services with an emphasis on healthy living habits and preventive primary health care. Our approach is to meet the whole-person health and social needs of members. Through our community partnerships we offer innovative services such as connection to social service agencies, Native Hawaiian healing services and in-home primary care for qualified members. Our mission is to serve in the true spirit of aloha by ensuring and advocating for access to quality health care for all. We are Hawaii’s third-largest health plan and offer a wide network of quality primary care, specialists, hospitals, pharmacies and among many other providers across the state.

The Culture

AlohaCare employees have a passion for helping Hawai`i’s most underserved communities. Our caring culture is fundamental to our company-wide team approach to providing high quality services. We support our employees with a supportive and positive work environment, healthy work-life balance, continuous communication, and a generous benefits package.

AlohaCare’s leadership empowers and engages its employees by recognizing outstanding job performance and collaboration. We share organization-wide updates during quarterly All Staff meetings. We encourage participation in volunteer and educational opportunities. We put a high value on honesty, respect, and trust-building. We encourage open-door, two-way, and frequent communication.

AlohaCare’s comprehensive benefits package includes low-cost medical, dental, drug and vision insurance, paid time-off, 401k employer contribution, referral bonus and pretax transportation and parking program.

The Opportunity

Position Summary: The Self-Direct Payroll Processor is responsible for assisting with the day-to-day payroll operations for the Self-Directed Personal Care Program under the guidance and training of the Self-Direction Payroll Lead. This role involves processing payroll, maintaining accurate payroll records, and ensuring compliance with AlohaCare policies and relevant contracts. The Payroll Processor will work closely with the Payroll Lead to develop skills and ensure payroll accuracy and efficiency.

Responsibilities

Assist in the preparation and processing of monthly payroll for all Self-Direct provider/employees, ensuring accuracy of approved timesheets and proper tracking of garnishments and other special payroll deductions.
Maintain Self-Direct Employee/Employer records, ensuring timely updates and compliance with federal/state/local regulations.
Support the payroll coordination efforts between Service Coordination, QUEST Integration members, Self-Direct Providers, and other departments to ensure proper flow and maintenance of employee data.
Assist in preparing monthly mail-outs including checks, missing documents, and timesheets as requested.
Provide necessary documents to Coordinators and ensure timely communication with members under the supervision of the Payroll Lead.
Run various reports and maintain Excel spreadsheets associated with Self-Direct payroll under the guidance of the Payroll Lead.
Assist in tracking and maintaining member assessments and eligibility monthly, utilizing Excel spreadsheets.
Respond to member, caregiver, and other inquiries via e-mail, telephone, or walk-in while supporting AlohaCare’s corporate core values in all interactions.
Collaborate with the Payroll Lead to identify areas for process improvement and to enhance overall payroll efficiency.
Participate in training and development opportunities provided by the Payroll Lead to enhance knowledge and skills in payroll processing.
Other related duties as may be assigned by the Assistant Controller-Financial Operations.
Responsible to maintain AlohaCare’s confidential information in accordance with AlohaCare policies, and state and federal laws, rules and regulations regarding confidentiality. Employees have access to AlohaCare data based on the data classification assigned to this job title.

Qualifications

Required Qualifications Minimum of High School Diploma or equivalent experience.
At least one year of experience in payroll processing or similar administrative functions.
Basic proficiency in Microsoft Excel, Word, Outlook, and other Microsoft programs.
Strong customer service skills, with a focus on conflict management and resolution.
Ability to handle and prioritize multiple tasks and meet deadlines.
Good communication skills and ability to work effectively in a team environment.

Preferred Qualifications Experience or knowledge of Medicaid and Self-Directed Personal Care Payroll concepts.
Demonstrated understanding of the concepts of Health/Care Coordination within the managed care field.
Ability to deal with challenging providers, members, and family members in person or over the phone and while supporting AlohaCare’s corporate core values in all interactions.
Familiarity with payroll software and systems

Physical Demands/Working Conditions

Requires operation computer workstation, including keyboard and video display terminal.
Sedentary Work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Salary Range: $19.75 - $25.50 an hour

AlohaCare is committed to providing equal employment opportunity to all applicants in accordance with sound practices and federal and state laws. Our policy prohibits discrimination and harassment because of race, color, religion, sex (including gender identity or expression), pregnancy, age, national origin, ancestry, marital status, arrest and court record), disability, genetic information, sexual orientation, domestic or sexual violence victim status, credit history, citizenship status, military/veterans status, or other characteristics protected under applicable state and federal laws, regulations, and/or executive orders.

Seniority level