Self-Checkout Guardian & Customer Experience

The Winn-Dixie Company; Marco Island (FL); On-site; USD 16,531 - 20,664; Part time

Job summary

A leading grocery retailer in Marco Island is seeking a dedicated individual to oversee the self-checkout area. In this role, you will ensure that customers are scanning items accurately while providing outstanding customer service. Responsibilities include monitoring transactions, addressing potential issues, and collaborating with store leadership. Ideal candidates will possess excellent communication skills and a high school diploma or GED. This position requires a proactive attitude to enhance customer experiences and mitigate losses.

Qualifications

• Must be at least 18 years of age to perform job functions.
• Ability to read, write and speak English proficiently.
• Successful completion of pre-employment drug testing and background check.

Responsibilities

• Protect against inventory losses or fraud at self-checkout lanes.
• Observe self-checkout transactions to identify irregularities.
• Provide assistance to customers experiencing issues.

Skills

Customer service

Attention to detail

Basic computer skills

Bilingual (English & Spanish)

Education

High School / GED

Job description

A leading grocery retailer in Marco Island is seeking a dedicated individual to oversee the self-checkout area. In this role, you will ensure that customers are scanning items accurately while providing outstanding customer service. Responsibilities include monitoring transactions, addressing potential issues, and collaborating with store leadership. Ideal candidates will possess excellent communication skills and a high school diploma or GED. This position requires a proactive attitude to enhance customer experiences and mitigate losses.