Security Vetting & Helpdesk Specialist (e-QIP)

Advanced Resource Technologies, Inc.; Springfield (MA); On-site; USD 45,000 - 55,000; Full time

Job summary

A government contract support company is seeking a Personnel Security Assistant to provide direct support to the Personnel Security Division. Responsibilities include assisting applicants with the clearance process, tracking investigations, and preparing reports. Candidates should have strong computer skills, particularly in MS Office, and a strong attention to detail. A degree or equivalent experience in an administrative role is preferred. The position requires interaction with personnel at all levels, and a minimum public trust clearance is required.

Qualifications

• Two years specialized office experience preferred or three years administrative experience.
• Proficiency in performing data entry and running queries in MS Access.
• Experience tracking investigations and preparing reports.

Responsibilities

• Support the Personnel Security Division Customer Service Helpdesk.
• Resolve applicant questions regarding the clearance and suitability process.
• Prepare statistical reports and reconcile clearance request forms.

Skills

Strong computer skills including MS Word and Excel

Ability to work independently and in a team

Strong organizational skills

Excellent oral and written communication

Extensive knowledge of electronic database operations

Education

Undergraduate degree or High School diploma/GED

Tools

MS Access

Job description

A government contract support company is seeking a Personnel Security Assistant to provide direct support to the Personnel Security Division. Responsibilities include assisting applicants with the clearance process, tracking investigations, and preparing reports. Candidates should have strong computer skills, particularly in MS Office, and a strong attention to detail. A degree or equivalent experience in an administrative role is preferred. The position requires interaction with personnel at all levels, and a minimum public trust clearance is required.