Security Systems Technician

UW Health; Madison (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

UW Health is seeking a Security Systems Technician to protect locations by overseeing surveillance cameras, devices, and related systems. You'll partner with IS and facilities to ensure reliable operation and rapid response to incidents.

This role emphasizes hands-on installation, maintenance, and collaboration with HR, Legal, and Risk Management to support investigations and capital camera projects.

Qualifications

• High School Diploma or equivalent required.
• Associates degree in Information Technology preferred.
• 1 year of experience in installation and maintenance of video surveillance devices and video management systems required.
• 3 years of experience preferred.

Responsibilities

• Manage implementation, operation, and functionality of surveillance cameras; monitor performance, scan vulnerabilities, coordinate installation and replacement.
• Collaborate with HR-Employee Relations for employment investigations; coordinate with Legal, Risk Management, and process video requests from law enforcement.
• Assist with obtaining and creating project proposals for purchasing surveillance cameras for capital or operational investment.
• Work with Information Services for support of device activation, connection, troubleshooting, and maintenance of servers that support surveillance recordings.

Skills

Video surveillance

Security systems

Education

High School Diploma

Associate degree in IT

Tools

Video management systems

Surveillance hardware

Job description

Work Schedule:
100% FTE, day shift. Monday – Friday. Hours may be flexible. No weekends or holidays. Will be needed for emergency response outside of working hours and occasional early or late equipment installs. Hours may vary based on the operational needs of the department.

Be part of something remarkable

Bring your knowledge of security systems and technology to help maintain the safety and security at UW Health locations.

We are seeking a Security Systems Technician to:

• Manage the implementation, operation, and functionality of surveillance cameras. You will monitor devices for performance, scan for vulnerabilities, select appropriate devices, and coordinate the installation and replacement of devices.
• Collaborate with HR-Employee Relations for employment investigations. Coordinate with Legal, Risk Management, and process video requests from law enforcement to assist with criminal investigations.
• Assist with obtaining and creating project proposals for the purchase of surveillance cameras for capital or operational investment.
• Work closely with Information Services (IS) for support of device activation, connection, troubleshooting, and the operational needs and maintenance of the servers that support the surveillance camera recordings.

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off and retirement plans.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to UW Health’s Wellness Options at Work that support employee/family well-being.
• Tuition reimbursement - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

Qualifications:

• High School Diploma or equivalent. Required
• Associates degree/post‑high school training in an Information Technology. Preferred

Work Experience:

• One (1) year of experience in the installation and maintenance of video surveillance devices and video management systems. Required
• Three (3) years of experience in the installation and maintenance of video surveillance devices and video management systems. Preferred

Licenses and Certifications:

• Must possess a current, valid driver’s license issued by the individual’s state of residence. Required
• Must be at least 21 years old and have a minimum of three (3) years of driving experience to operate a Personal Vehicle, Patient/Visitor Vehicle, or standard UW Health Fleet Vehicle. Required
• Ability to be insured by UW Health’s risk management insurer, which requires
  • (1) a valid Wisconsin driver’s license and
  • (2) successfully passing a driving background check

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti‑racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non‑binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EEO, including disability/veterans.