Security Supervisor / Officer in Charge (Unarmed) - Philadelphia, PA

OPS Security Group; Philadelphia (Philadelphia County); Presencial; USD 20 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical plans

Health Savings Account

Vision

Dental

401K match

Paid parental leave

Sick leave

Paid training

Career advancement

Resumo da oferta

OPS Security Group is seeking an on-site Security Supervisor / Officer in Charge (Unarmed) in the Greater Philadelphia Area. You will lead a small team, ensure top-tier customer service, manage schedules, and coordinate with client personnel to maintain safety and security.

The role requires 2 years supervisory security experience, strong communication, and a valid driver's license with access to a vehicle. This full-time position offers competitive benefits and on-site work.

Qualificações

• 2 years of prior supervisory experience in security, law enforcement, military, or related customer service operations.
• Strong verbal and written communication skills.
• Ability to work professionally with onsite client personnel and leadership.
• Must have a Valid driver’s license and vehicle.

Responsabilidades

• Oversee and supervise a team of 4-5 security staff.
• Lead by example, fostering excellence and professionalism.
• Conduct On Job Training (OJT) for new hires at the location.
• Audit location daily logs and reports for accuracy and report to the manager.

Conhecimentos

Supervisory experience

Communication skills

Driver's license

Vehicle ownership

Descrição da oferta de emprego

Job Details

Posting Details

• Posted on November 10, 2026

Locations

Showing 1 location

Greater Philadelphia Area
Philadelphia, PA, USA

• On-site
• Travel Required : No
• Rate : $17.50 USD per hour
• SECURITY SERVICES
• Full-Time
• Requisition #: SECUR001639

Description

Security Supervisor / Officer in Charge (Unarmed)

As the Security Supervisor / Officer in Charge (Unarmed), you are a critical leader responsible for providing the highest level of customer service while ensuring the safety and security for your team, patrons, and vendors; as such, you will be expected to be lead a team of Security Staff. As the onsite Security Supervisor, your role demands a unique blend of leadership, adaptability, accountability and commitment to excellence.

Qualifications:

• 2 years of prior supervisory experience in security, law enforcement, military, or related customer service operations.
• Strong verbal and written communication skills.
• Ability to work professionally with onsite client personnel and leadership.
• Must have a Valid driver’s license and vehicle.

Core Responsibilities

Leadership and Team Management:

• Responsible for overseeing and supervising a team of 4-5.
• Instill a culture of excellence and professionalism within the security team.
• Foster open communication and a positive working environment.
• Lead by example, demonstrating a strong work ethic and dedication.
• Conduct regular performance evaluations and provide constructive feedback for continuous improvement.
• Conduct On Job Training (OJT) for all New Hire Team Members assigned to your location.
• Audit location daily logs and reports for accuracy. Forward any items of importance to your Manager for follow-up.

Security Operations:

• Formulate and implement security best practices that align with the unique needs of The Site.
• Lead the security team in responding to critical incidents and emergencies.
• Maintain updated schedules in Curo Shift for your assigned location.
• Ensure open positions on the schedule are filled when Team Members request PTO, sick leave, etc.
• Find replacement team members for emergency call-outs that occur Monday through Friday at your location.
• Review, Correct, and Approve timecards for your locations Team Members to be processed for payroll.
• Fill call-outs for your site. If assistance is needed, work with SOC to fill shifts and or callouts.

Flexible Scheduling:

• Develop flexible and efficient staffing schedules to ensure optimal coverage.
• Consider peak hours, special events, and seasonal variations when creating schedules.
• Adjust staffing levels and own schedule based on real-time needs and emerging situations.

Conflict Resolution and Adaptability:

• Act as the primary point of contact for conflict resolution within the security team.
• Mediate disputes and address security-related issues promptly and professionally.
• Demonstrate flexibility in responding to dynamic security challenges which may require working extended hours on short notice and/or responding to situations off hours.
• Maintain composure and effectiveness in high-pressure situations.

Uniform and Appearance Standard:

• The Security Supervisor / Officer in Charge (Unarmed) is expected to report to duty in the required company uniform and maintain a professional appearance at all times while on duty. As the site supervisor, the OIC is expected to set the appearance, bearing, and conduct standard for assigned personnel. Uniform condition, grooming, and overall presentation must reflect a level of professionalism consistent with operations and leadership presence.

Benefits:

• Three Medical Plan Choices for full medical coverage
• Optional Health Savings Account
• Vision
• Dental
• 401K with employer matching dollar for dollar match from 1-3%, 50% Employer Match
  on 4-5%
• Paid parental leave (4 weeks)
• Earned Sick and Safe Leave accrued at 1 hour for every 30 hours worked
• Paid training
• Defined vertical mobility and promotion opportunity

Our Mission:

To lead the way in caring for, compensating and offering careers to our people, who in turn provide unparalleled professional services to our clients.

Our Virtues:

People First :Treat people with dignity and respect and help them become who they are capable of becoming.
Servant Leadership :Continuously improve and bring out excellence in others by modeling it yourself.
Accountability :Stay loyal to what you said you would do long after the mood you said it in has changed.
Diligence :Proceed on the course you laid out knowing that all good things come with time, effort and creativity.
Integrity :Give people a reason to trust you knowing that a true measure of character is what you do without reward and how you treat those who can do nothing for you.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Travel Required

No

Preferred

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.