Security Supervisor (Driver's License Required)-39664

Harvard Protection Services; Philadelphia (Philadelphia County); On-site; USD 24,000 - 34,000; Full time

Job summary

Harvard Protection Services seeks a Security Supervisor to lead security personnel and deliver professional, customer-focused life safety services. You will supervise staff, ensure contract compliance, and coordinate emergencies.

You will schedule, review logs and incidents, mentor staff, and maintain strong communication with customers and guests while upholding the company's PEOPLE FIRST values.

Qualifications

• State or municipality mandated security officer licenses.
• Minimum High School Diploma, GED or the equivalent.
• Supervisory experience or certifications preferred.
• Previous contract security, law enforcement, military or customer service experience helpful.
• Must have reliable means of communication and transportation.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Strong interpersonal communication skills.
• Write routine correspondence, log entries and incident reporting.
• Ability to work in a fast-paced customer service environment.
• Excellent computer skills including Microsoft Office.

Responsibilities

• A true example in Leadership.
• Ensure quality services meet customer expectations and contract requirements by supervising staff.
• Manage scheduling, overtime, and review of logs and incident reports.
• Provide recommendations for personnel actions for staff under supervision.
• Maintain professional demeanor and assist customers, employees and guests.
• Maintain visible presence in the assigned facility.
• Monitor the environment for suspicious/unsafe activity.
• Answer phones professionally as a Security Supervisor.
• Enforce facility policies and procedures within scope.
• Coordinate emergency response and action planning.
• Initiate investigations and write incident reports.
• Prepare reports on accidents, incidents and suspicious activity.

Skills

Strong interpersonal communication

Write routine correspondence

Time management

Independent and team work

Reliable transportation

Microsoft Office

Security experience

Education

High School Diploma or GED

Security guard license

Supervisory experience or certifications preferred

Job description

Position Objective

Company Overview:

Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States. Our reputation has been earned among our employees and clients for our responsiveness, engaged leadership, and personal care for every employee and client we serve. We support our employees, ensure they feel valued, give them the resources to be successful, and empower them to execute flawlessly.

Job Summary:

Our Security Supervisors support Harvard Protection in our goal of providing best in class security and life safety services. Our Supervisors are responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees that they lead.

Essential Duties and Responsibilities

• A true example in Leadership
• Ensure quality services are provided to meet customer expectations and contract requirements by regularly inspecting, training, coaching, mentoring and leading security personnel assigned to the facility/building
• Perform operations related functions to include; scheduling, overtime management, review of daily logs and incident reports, training and development of staff
• Provide recommendations for positive and negative personnel actions for those staff members under his/her direct supervision as a Security Supervisor
• Maintain a professional demeanor, leading staff and aiding customers, employees, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Answer all phones in a professional manner as a Security Supervisor
• Know the facility / building policies and procedures, lead and enforce them within positions limits as a Security Supervisor
• Follow and coordinate established emergency response, action planning and procedures
• Initiate preliminary investigations into incidents and write reports to ensure accuracy of necessary documentation
• Prepare reports on accidents, incidents, and suspicious activities, as required
• The essential duties and responsibilities may differ by customer location assigned

Knowledge and Skill Requirements

Knowledge, Skill Requirements and Qualifications:

• State or municipality mandated security officer licenses
• Minimum High School Diploma, GED or the equivalent
• Verifiable and successful supervisory and advanced education and/or certifications preferred
• Previous contract security, law enforcement, military, customer service experience is helpful
• Must have reliable means of communication and transportation
• Must have a security guard license or be able to obtain one within an acceptable period
• Strong interpersonal communication skills
• Write routine correspondence, to include log entries, incident and reporting
• Ability to work in a fast paced, customer service environment
• Good time management skills and the ability to prioritize and problem solveAbility to work independently and in a team environment
• Excellent computer skills including Microsoft Office

Compensation

Harvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.

About Harvard Protection Services:

Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer’s trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws

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Salary & Wage Details

USD $21.00/Hr.

Schedule

Tues-Sat - All Shifts Available