Security Supervisor (Driver's License Required)-39212

Harvard Protection Services; Philadelphia (Philadelphia County); On-site; USD 57,859,000 - 61,992,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Sick leave

Vacation

401K

Job summary

Harvard Protection Services is seeking a Security Supervisor to lead a frontline security team at client sites in the United States. You will ensure professional, customer-focused service and life safety, managing staff, incidents, and daily operations to meet contract expectations.

The role emphasizes leadership, clear communication, scheduling, training, and reporting, with an emphasis on safety and client satisfaction across assignments.

Qualifications

• State or municipality mandated security officer licenses.
• Minimum High School Diploma, GED or the equivalent.
• Verifiable and successful supervisory and advanced education and/or certifications preferred.
• Previous contract security, law enforcement, military, customer service experience is helpful.
• Must have reliable means of communication and transportation.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Strong interpersonal communication skills.
• Write routine correspondence, to include log entries, incident and reporting.
• Ability to work in a fast paced, customer service environment.
• Good time management skills and the ability to prioritize and problem solve.
• Ability to work independently and in a team environment.
• Excellent computer skills including Microsoft Office

Responsibilities

• Lead security personnel and ensure contract requirements are met.
• Schedule shifts, manage overtime, review logs and incidents.
• Provide coaching, training, and performance feedback.
• Prepare incident reports and conduct preliminary investigations.
• Maintain professional demeanor and assist customers and guests.
• Monitor the facility and enforce policies.
• Answer phones professionally.
• Coordinate emergency procedures and action plans.
• Ensure accurate documentation of incidents and reports.

Skills

Leadership

Communication

Time management

Teamwork

MS Office

Problem solving

Education

High School Diploma

GED

Security guard license

Tools

Microsoft Office

Job description

Position Objective

Company Overview:

Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States. Our reputation has been earned among our employees and clients for our responsiveness, engaged leadership, and personal care for every employee and client we serve. We support our employees, ensure they feel valued, give them the resources to be successful, and empower them to execute flawlessly.

Job Summary:

Our Security Supervisors support Harvard Protection in our goal of providing best in class security and life safety services. Our Supervisors are responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees that they lead.

Essential Duties and Responsibilities

• A true example in Leadership
• Ensure quality services are provided to meet customer expectations and contract requirements by regularly inspecting, training, coaching, mentoring and leading security personnel assigned to the facility/building
• Perform operations related functions to include; scheduling, overtime management, review of daily logs and incident reports, training and development of staff
• Provide recommendations for positive and negative personnel actions for those staff members under his/her direct supervision.
• Maintain a professional demeanor, leading staff and aiding customers, employees, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Answer all phones in a professional manner
• Know the facility / building policies and procedures, lead and enforce them within positions limits
• Follow and coordinate established emergency response, action planning and procedures
• Initiate preliminary investigations into incidents and write reports to ensure accuracy of necessary documentation
• Prepare reports on accidents, incidents, and suspicious activities, as required
• The essential duties and responsibilities may differ by customer location assigned

Knowledge and Skill Requirements

Knowledge, Skill Requirements and Qualifications:

• State or municipality mandated security officer licenses
• Minimum High School Diploma, GED or the equivalent
• Verifiable and successful supervisory and advanced education and/or certifications preferred
• Previous contract security, law enforcement, military, customer service experience is helpful
• Must have reliable means of communication and transportation
• Must have a security guard license or be able to obtain one within an acceptable period
• Strong interpersonal communication skills
• Write routine correspondence, to include log entries, incident and reporting
• Ability to work in a fast paced, customer service environment
• Good time management skills and the ability to prioritize and problem solve
• Ability to work independently and in a team environment
• Excellent computer skills including Microsoft Office

Compensation

Harvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.

About Harvard Protection Services:

Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer's trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.

Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities

#HPST1

Salary & Wage Details

USD $21.00/Hr.

Schedule

All Shifts Available - Tuesday-Saturday