Security Supervisor

OCS; Morgantown (WV); On-site; USD 43,000 - 56,000; Full time

Benefits offered by this job

Fixed hours per week

Overtime at enhanced rates

Attendance Allowance

Training and qualifications pathway

Courts & Tribunals Service team

Job summary

OCS UK & Ireland is seeking a Security Supervisor for a Willesden Magistrates Court site. You will lead daily security operations, supervise the on-site team, and ensure a high standard of customer service and safety.

The role requires coordinating access control and incident response to maintain a secure environment. The position involves working Monday to Friday with fixed hours, site-specific duties, and collaboration with the Courts & Tribunals Service.

Qualifications

• Lead and supervise the on-site security team.
• Deliver a professional, welcoming and customer-focused service to all court users.
• Oversee access control and security procedures at all times.
• Ensure compliance with Health & Safety, SIA licensing and site risk assessments.

Responsibilities

• Lead and supervise on-site security team to maintain high service standards.
• Provide professional, welcoming service to court users.
• Control access to the building and ensure security procedures are followed.
• Support incident response and manage security incidents.

Skills

Leadership

Customer service

Security procedures

Incident management

Rotas management

Access control

Health & Safety

SIA licensing

Tools

CCTV

X-ray machines

Timegate

Job description

About The Role

Days of Working: This position will be based at Willesden Magistrates Court, working Monday - Friday 0730-1930.

As a Security Supervisor, you will play a key role in leading a team to maintain a safe, secure and welcoming environment within a court or tribunal building. You will be responsible for overseeing day‑to‑day security operations, supporting your team and ensuring that all visitors, staff and service users are treated in a professional and respectful manner.

This is a site-based leadership role, where you will work closely with your team and the wider court service to deliver a consistently high standard of security, compliance and customer service.

The ideal candidate should meet the following criteria

• Lead and supervise the on-site security team, ensuring high standards of service delivery
• Provide a professional, welcoming and customer‑focused service to all court users
• Control and oversee access to the building, ensuring security procedures are followed at all times
• Ensure compliance with all relevant legislation, including Health & Safety, SIA licensing and site risk assessments
• Oversee the operation of security equipment including CCTV, x‑ray machines and search procedures
• Act as the main point of contact for security incidents, ensuring they are managed, recorded and reported appropriately
• Support incident response, including alarms, emergencies and security concerns
• Manage team rotas and systems (e.g. Timegate), ensuring appropriate staffing levels are maintained
• Provide leadership, guidance and support to team members
• Deliver duty manager cover on a rota basis (including weekends where required)
• Maintain high standards of professionalism, compliance and operational performance at all times

Desirable

• Experience working within public sector or regulated environments
• Experience using security systems such as CCTV and workforce management systems

Additional Benefits

• Guaranteed fixed hours per week with additional earning potential through overtime at enhanced rates
• £1 per hour Attendance Allowance on contracted hours (subject to criteria)
• Funded training, development opportunities and a clear pathway to recognised qualifications
• Work as part of a professional and supportive team within the Courts & Tribunals Service
• This position is open only to candidates with an unrestricted right to work in the UK. Visa sponsorship is not available for this role.

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.