Security Software Escalation Engineer

Carrier; New York (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

Carrier is seeking a Development Escalation Engineer to join their Technical Support team in New York. The role is focused on troubleshooting software solutions and collaborating with engineering teams to support flagship security products.

Applicants should have a Bachelor’s degree in Computer Science or Engineering along with proficiency in C++, C#, and SQL. The position offers an opportunity to work in a dynamic environment with cutting-edge technologies.

Qualifications

• Bachelor’s degree in Computer Science or Engineering is required.
• Proficiency in C++, C#, and SQL is preferred.
• Experience with Microsoft development tools is beneficial.

Responsibilities

• Troubleshoot and resolve complex software issues.
• Communicate effectively with local and international teams.
• Participate in the maintenance of existing products.

Skills

C++

C#

SQL

Multi-threaded applications

Windows troubleshooting

Education

Bachelor’s degree in Computer Science or Engineering

Tools

Visual Studio

MS SQL Server

Active Directory

Agile development

Job description

Carrier is seeking a Development Escalation Engineer to join their Technical Support team in New York. The role is focused on troubleshooting software solutions and collaborating with engineering teams to support flagship security products.

Applicants should have a Bachelor’s degree in Computer Science or Engineering along with proficiency in C++, C#, and SQL. The position offers an opportunity to work in a dynamic environment with cutting-edge technologies.