Company Overview
Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Allied Universal is hiring a Security Site Supervisor in Harrisburg, PA. The general purpose and function of the Security Site Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a client’s site. The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Security Site Supervisor will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range. This is a driving post requiring a valid driver’s license to meet AU Driver Policy requirements.
Why Join Us
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Position Type: Full Time
Pay Rate: $20 / Hour
Pre-Employment Requirements (Contractual)
- Age Requirement: Candidates must be 21 years of age or older (C101).
- Security Experience: A minimum of 6 months of relevant security experience is required (C112).
Additional Qualifications (Beneficial to Position)
- Access Control/Badge Experience (B201)
- Alarm Panel Experience (B202)
- Comfortable Using Computer or Tablet (B204)
- Customer Service Experience (B219)
Job Schedule
- Mon: 06:00 AM - 02:00 PM
- Tue: 06:00 AM - 02:00 PM
- Wed: 06:00 AM - 02:00 PM
- Thur: 06:00 AM - 02:00 PM
- Fri: 06:00 AM - 02:00 PM
What You'll Do
- Oversee that all aspects of the security function on-site are performed in a diligent manner (staffing, scheduling, and on-site training all Allied Universal. personnel assigned to his/her site)
- Ensure that contract-required training and screening elements for security personnel have been met
- Maintain overtime to a minimal or preset requirement designated by AUS
- Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
- Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
- Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
- Respond to client requests
- Make emergency notifications as necessary pursuant to site Post Orders
- Provide direction and instruction to subordinates in regard to the performance of their duties
- Disciplinary action/commendation decisions pertaining to security personnel
- Make productivity and cost reduction recommendations to management
- Make recommendations for physical security surveys and post orders
- Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel
Minimum Requirements
- Must possess a high school diploma or equivalent
- Be at least 21 years of age
- Must be able to pass any State-required training or other qualifications for licensing
- Must have 6+ months of security experience or the equivalent
- Be able to operate radio or telephone equipment and/or console monitors
- Access Control / Badge experience
- Alarm panel experience
- Be comfortable with computer and similar technology
- Demonstrated ability to interact cordially and communicate with the public
- Effective oral and written communication
- Problem solving
- Active listening
- Assess and evaluate situations effectively; identify critical issues quickly and accurately
- Compile, sort, and interpret data
- Research, investigate, compile information
- Mediate conflict with tact, diplomacy
- Write informatively, clearly, and accurately
- Teamwork
- Attention to detail
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com