Security Site Supervisor

Securitas Global Clients America; Andover (MA); On-site; USD 75,768,000 - 78,523,000; Full time

Job summary

Securitas seeks an experienced Corporate Security Site Supervisor to lead security operations at a corporate campus. The role involves guiding Security Officers, serving as the primary client contact, and maintaining high standards of professionalism and security.

The position requires exceptional customer service, strong communication, and a commitment to operational excellence. Schedule is Monday–Friday 7am–3pm with a pay rate of $27 per hour, reflecting leadership responsibilities at a

Qualifications

• High School Diploma or GED required.
• Security supervisory or management experience preferred.
• Experience leading, coaching, and developing employees.
• Excellent communication, organizational, and interpersonal skills.
• Strong customer service mindset with a polished, professional appearance and demeanor.
• Experience supporting corporate, commercial office, or high-profile environments preferred.
• Intermediate computer proficiency, including Microsoft Office and report writing.
• Ability to remain calm, decisive, and professional during emergencies.

Responsibilities

• Lead, coach, and develop a team of Security Officers while promoting accountability, engagement, and professional growth.
• Build and maintain strong relationships with client leadership through outstanding customer service and proactive communication.
• Oversee the day-to-day operations of a 24/7 corporate security program, ensuring compliance with post orders, company policies, and client expectations.
• Coordinate staffing, scheduling, and shift coverage to ensure continuous site operations.
• Train, mentor, and onboard new Security Officers while providing ongoing coaching and performance feedback.
• Respond to incidents, emergencies, and operational concerns while making sound decisions under pressure.
• Conduct routine site inspections, security audits, and risk assessments to identify and address potential vulnerabilities.
• Complete incident reports, investigations, scheduling, payroll approvals, and other administrative responsibilities accurately and on time.
• Ensure officers consistently deliver exceptional customer service while maintaining a safe and welcoming environment.
• Foster a positive team culture built on communication, professionalism, continuous improvement, and operational excellence.

Skills

Leadership

Communication

Customer service

Calm under pressure

MS Office

Report writing

Education

High School Diploma or GED

Tools

MS Office

Report writing

Job description

We are seeking an experienced Corporate Security Site Supervisor to lead security operations at a corporate campus. This is an exciting opportunity for a proven leader who thrives in a customer-focused environment and is passionate about building strong client relationships while leading a high-performing security team.

As the Corporate Security Site Supervisor, you will oversee the daily operations of the security program, provide leadership and guidance to Security Officers, and serve as the primary point of contact between Securitas and our client. The successful candidate is an experienced leader with exceptional customer service skills, strong communication abilities, and a commitment to operational excellence.

This role requires someone who is confident interacting with executives, employees, visitors, vendors, and client leadership while maintaining the highest standards of professionalism, accountability, and security.

Pay: $27 per hour

Schedule: Monday – Friday 7am-3pm

Key Responsibilities

• Lead, coach, and develop a team of Security Officers while promoting accountability, engagement, and professional growth.
• Build and maintain strong relationships with client leadership through outstanding customer service and proactive communication.
• Oversee the day-to-day operations of a 24/7 corporate security program, ensuring compliance with post orders, company policies, and client expectations.
• Coordinate staffing, scheduling, and shift coverage to ensure continuous site operations.
• Train, mentor, and onboard new Security Officers while providing ongoing coaching and performance feedback.
• Respond to incidents, emergencies, and operational concerns while making sound decisions under pressure.
• Conduct routine site inspections, security audits, and risk assessments to identify and address potential vulnerabilities.
• Complete incident reports, investigations, scheduling, payroll approvals, and other administrative responsibilities accurately and on time.
• Ensure officers consistently deliver exceptional customer service while maintaining a safe and welcoming environment.
• Foster a positive team culture built on communication, professionalism, continuous improvement, and operational excellence.

Qualifications

• High School Diploma or GED required.
• Security supervisory or management experience preferred.
• Demonstrated experience leading, coaching, and developing employees.
• Excellent communication, organizational, and interpersonal skills.
• Strong customer service mindset with a polished, professional appearance and demeanor.
• Experience supporting corporate, commercial office, or high-profile environments preferred.
• Intermediate computer proficiency, including Microsoft Office and report writing.
• Ability to remain calm, decisive, and professional during emergencies.

Benefits

• Medical, Dental & Vision Insurance
• 401(k) with Employer Matching
• Paid Time Off
• Paid Training
• Company-Paid Life Insurance
• Uniforms Provided
• Employee Assistance Program (EAP)
• Employee Discount Programs (Travel, Electronics, Cell Phones & More)
• Wellness & Financial Education Resources
• Career Advancement Opportunities Within Securitas

#NorthernNE

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits Include

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

About The Team

Our Company Mission:

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.