Security Site Manager – Leadership Opportunity

Allied Universal; Missouri; On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Eight paid holidays

Vacation time accrual

Job summary

Allied Universal is hiring a Full-Time Security Site Manager in St. Charles, MO. You will lead the security team, develop people, build client relationships, and own day-to-day operations.

As Site Manager, you'll oversee staffing, scheduling, payroll, employee development, and client service, driving operational excellence and financial results. The onboarding course supports your success and ongoing professional growth.

Qualifications

• Four year degree in Criminal Justice, Business Administration or related field.
• Experience in contract security, facilities management, military or law enforcement.
• At least 2 years of business management/operations/supervisory experience.
• Ability to develop and grow customer relationships.
• Experience in hiring, developing, motivating and retaining staff.
• Outstanding interpersonal and communications skills.
• Ability to work in a team-oriented environment and independently.

Responsibilities

• Supervise day-to-day security operations for an assigned client site.
• Manage a team including hiring, scheduling, payroll, training, and coaching.
• Ensure high-quality security services to protect people and property.
• Build and maintain relationships with client and employees.
• Coordinate support services to meet financial and operational goals.
• Ensure reporting and contract compliance are met.
• Communicate staffing needs and assist recruiters in hiring.
• Develop staff through performance management and training.

Skills

Staff management

Financial management

Integrity

Problem solving

Conflict management

Time management

Customer focus

Decision making

Motivating others

Drive for results

Education

Four year degree in Criminal Justice, Business Administration or related field

Tools

WinTeam

Job description

Overview

Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Security Site Manager – St. Charles, MO | $65,000/Year

Lead the Team. Own the Operation. Build Your Career.

Allied Universal is hiring a Full-Time Security Site Manager in St. Charles, MO. This is an excellent opportunity for a motivated leader who enjoys developing people, building strong client relationships, and taking ownership of day-to-day operations.

As Site Manager, you'll lead the security team at an assigned account and play a key role in ensuring both our employees and client receive exceptional support. You'll oversee everything from staffing and training to scheduling, payroll, employee development, and client service.

Position Highlights

• Salary: $65,000/year
• Full-Time Management Position
• St. Charles, MO 63304
• Lead, train, develop, and retain your security team
• Build and maintain strong relationships with the client and employees
• Oversee staffing, scheduling, payroll, and daily security operations
• Help achieve operational and financial goals
• Problem-solve and coordinate resources to keep the account running successfully
• Provide after-hours emergency response when required
• Comprehensive week-long management onboarding course to provide the tools, guidance, and best practices needed for success

Responsibilities

• Supervise the day to day security operations of an assigned client site
• Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
• Ensure the client site is provided with high quality security services to protect people and property
• Build, improve and maintain effective relationships with both client and employees
• Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
• Ensure all required reporting and contract compliance requirements are met
• Assure regular communication of issues or program with Client
• Handle any escalated security issues or emergency situations appropriately
• Other management responsibilities as determined by leadership
• Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates
• Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)
• Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)
• Assure communication of policies, company announcements and job openings through a consistently updated READ file at each site
• Meet all contractual scheduled hours with a minimum of unbilled overtime
• Coordinate and/or conduct site‑specific OJT, client‑specific training, and annual refresher training for security personnel, as well as meet Allied Universal’s corporate training standards
• Develop / maintain operational procedures so that a valid, site specific OPM and post orders are always available for emergency reference by the security staff
• Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists
• Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfaction
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management
• Enforce Allied Universal policies as outlined in the handbooks, executive memos and on the portal

Qualifications

• Four year degree in Criminal Justice, Business Administration or related field
• Previous Contract Security, facilities management, military or law enforcement experience
• At least 2 years of business management/operations/supervisory experience (depending on size/scope of client).
• Ability to develop and grow customer relationships
• Experience in hiring, developing, motivating and retaining quality staff
• Outstanding interpersonal and communications skills required
• Ability to work in a team‑oriented management environment with the ability to work independently
• Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
• Ability to work in a team‑oriented management environment while having an entrepreneurial attitude
• Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results

Preferred Qualifications

• Previous payroll, billing and scheduling experience

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Eight paid holidays annually, five sick days, and four personal day
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com