Security Shift Supervisor - Unarmed

Allied Universal; San Francisco (CA); On-site; USD 77,939,000 - 105,447,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plans

Paid holidays

Paid vacation

Job summary

Allied Universal is hiring a Security Shift Supervisor to oversee a team on a specific shift at a San Francisco site. The Shift Supervisor will coordinate with site leadership and account management to deliver high‑quality security services and maintain client satisfaction.

The role requires 1+ years of security experience, a CA guard card, strong communication and computer skills, and the ability to handle crises calmly while producing clear reports and logs.

Qualifications

• Must be 18 years or older and have a high school diploma or equivalent, or 5 years verifiable experience.
• Excellent written and verbal communication; ability to interact professionally with all levels of staff and the public.
• Must complete background check and pass post-offer/pre-employment drug/alcohol testing; drivers record check may be required.

Responsibilities

• Supervise staff on the assigned shift and provide coaching, recognition, and discipline within approved guidelines.
• Coordinate between site supervisor, Account Manager, and Field Operations Manager to ensure delivery of quality services.
• Act as liaison with clients and maintain exceptional customer service while handling crisis situations calmly.

Skills

Customer service

Communication

Crisis management

Computer skills

Education

HS diploma or equivalent

5 years verifiable experience

Tools

Driver’s License

CA Guard Card

Job description

Overview

Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal is Hiring a Security Shift Supervisor to work in San Francisco

Pay Rate

$32.00 / Hour

Requirements

• Active CA Guard Card
• Security experience of 1 or more years
• Intermediate to advanced technology skills
• Level 1 Certificate (Power to Arrest and Appropriate Use of Force Certificate)
• Use of personal electronic devices while on duty is prohibited

Allied Universal Services is currently searching for a Professional Security Shift Supervisor. The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Qualifications/Requirements

• At least 18 years of age
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.