Security Shift Supervisor - Unarmed

Alliedbarton Security Services; Normal (IL); On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plans

Paid holidays

Vacation accrual

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee a specific shift, coordinating quality service at a client site. You will supervise officers, coach staff, and report to the site supervisor and Account Manager. This role emphasizes communication, crisis handling, and adherence to procedures.

The position offers opportunities for growth within a growing company, with focus on safety, customer service excellence, and reliable on-site leadership.

Qualifications

• Must be 18+ years old.
• HS diploma or 5 years verifiable experience.
• Strong written and oral communication and interpersonal skills.
• Ability to prepare reports/logs clearly.
• Valid Driver’s License with clean driving record.
• Background check and drug/alcohol test required.
• Basic computer skills for client-site wireless tech.
• Ability to handle crisis situations calmly.

Responsibilities

• Supervise staff on the assigned shift and coordinate service delivery.
• Serve as liaison between site supervisor, Account Manager/Field Ops Manager and officers.
• Provide coaching, recognition and discipline within empowerment guidelines.
• Ensure compliance with procedures and safety standards.
• Prepare and submit accurate shift reports and logs.

Skills

Interpersonal skills

Written & verbal comms

Customer service

Crisis management

Coaching & mentoring

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Pay Rate: $23.00 / Hour

2200 - 0600 Friday - Saturday

Leadrship Opprtunity with a Growing Company!

Allied Universal Services is currently searching for a Professional Security Shift Supervisor.

The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Qualifications/Requirements:

• At least 18 years of age
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com