Security Shift Supervisor - Unarmed

Allied Universal; Durham (NC); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision, life, AD&D, &

Retirement plans

Seven holidays paid at time and a half

Vacation after one year

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to supervise and coordinate the delivery of quality security services on a specific shift at an assigned customer site. The role acts as a liaison between the site supervisor, Account Manager/Field Operations Manager and security officers to ensure excellent service delivery.

Responsibilities include supervising staff on the shift, providing coaching and discipline within an empowerment range, and maintaining professional

Qualifications

• At least 18 years of age.
• High school diploma or equivalent, or 5 years verifiable experience.
• Effective written and oral communication and interpersonal skills; able to deal with all levels professionally; initiative and judgment.
• Must be able to prepare written reports and logs with neat handwriting.
• Must read and understand operating procedures and instructions.
• Licensing requirements may be required by state/local laws.
• Drivers: valid license, clean driving record, minimum insurance coverage, safe operation.
• Background check and post-offer drug/alcohol test may be required.
• Intermediate computer skills to use wireless technology at client sites.
• Ability to handle both common and crisis situations calmly and efficiently.
• Exhibits exceptional customer service and communication.
• Ability to manage crisis situations calmly.

Responsibilities

• Supervise and coordinate the delivery of quality services on a specific shift at an assigned customer.
• Serve as liaison between site supervisor, Account Manager/Field Operations Manager and security officers.
• Supervise staff on the assigned shift, providing coaching, recognition and discipline within the empowerment range.

Skills

Age 18+

Diploma or 5 yrs exp

Written & verbal communication

Report writing

Operating procedures

Licensing requirements

Driver's license & clean record

Background check & drug test

Computer skills

Crisis management

Customer service

Calm under pressure

Education

High school diploma or equivalent / 5 years verifiable experience

Job description

Company Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Professional Security Shift Supervisor

Allied Universal Services is currently searching for a Professional Security Shift Supervisor. The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Qualifications/Requirements

• At least 18 years of age
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently

BENEFITS

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Equal Opportunity Employer

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.