Security Shift Supervisor - Unarmed

Allied Universal; Chicago, Northern (IL, KY); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Company retirement plans

Paid holidays

Vacation after one year

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor in Chicago, IL. The role oversees on-shift security services, coordinating with site and account managers to ensure quality delivery.

Ideal candidates have 5+ years of security experience or a high school diploma with proven communication and leadership abilities. The position emphasizes incident response, reporting, and client-facing professionalism.

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or equivalent, or 5 years verifiable security experience.
• Excellent written and oral communication and interpersonal skills; ability to interact with all levels of staff and the public.
• Ability to prepare reports and logs in neat handwriting.
• Ability to understand and follow operating procedures/instructions.
• Valid driver’s license and clean driving record for driving positions.
• Background check and drug/alcohol testing may be required.
• Ability to operate client-site wireless technology.
• Ability to handle crises calmly and effectively.
• Strong customer service and communication skills.

Responsibilities

• Supervise and coordinate delivery of quality security services on a specific shift.
• Serve as liaison between site supervisor, Account Manager/Field Operations Manager and security officers.
• Provide coaching, recognition and discipline within approved guidelines.
• Ensure safety and security protocols are followed on shift.

Skills

Communication

Report writing

Crisis management

Customer service

Interpersonal skills

Initiative

Education

High school diploma or equivalent

Tools

Computer literacy

Wireless technology use

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal Services is currently searching for a Professional Security Shift Supervisor.

The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Compensation Rate: $25.05/ Hr

Qualifications/Requirements:

• At least 18 years of age
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.