Security Shift Supervisor - Hospital

Allied Universal; Miami (FL); On-site; USD 22,000 - 32,000; Part time

Job summary

Allied Universal is hiring a Field Security Shift Supervisor to lead and oversee security services within a healthcare facility. You will supervise officers, coordinate training, and ensure compliance with Hospital Policies and regulatory standards, promoting safety and compassionate service.

The role requires a minimum of two years of security experience and prior supervisory experience, with a pay rate of $19.57 per hour for a part-time overnight schedule (Monday to Wednesday).

Qualifications

• Must possess a high school diploma or equivalent.
• Must be able to pass any State-required training or other qualifications for licensing.
• Must be able to pass a state licensing test if driving company- or client-owned vehicle.
• Post offer, complete training related to less lethal methodologies (handcuffs, baton, OC spray, Taser).
• One or more of: active-duty military/service, Auxiliary Police or Police Cadets, minimum 1 year security experience, or an Associate's degree or higher.

Responsibilities

• Oversee staffing, scheduling, and on-site training for security officers on shift.
• Conduct shift roll-call and Site visits; document officer knowledge and performance.
• Ensure officers maintain professional appearance and uniform compliance.
• Verify Post Order manuals and training materials are updated and accessible.
• Provide on-the-job training to new Security Officers and review responsibilities and protocols.
• Handle shift call-offs and assist in finding post coverage to minimize overtime.
• Stand post during call-offs or emergencies and be held over when needed.
• Initiate investigations and gather information related to incidents, including use of force.
• Prepare daily activity and incident reports; assist in security surveys and post orders.
• Make recommendations for personnel actions and respond to client requests.

Skills

Staff supervision

Communication skills

Security experience

Leadership ability

Education

High school diploma or equivalent

Associate's degree or higher

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Field Security Shift Supervisor. The Field Security Shift Supervisor provides leadership and operational oversight of security services within a healthcare facility for a high profile customer. This role ensures the professional delivery of Patient-Centered, trauma-informed Security Services by Supervising Officers, coordinating training, supporting Clinical Teams, and maintaining compliance with Hospital Policies, Joint Commission standards, EMTALA, CMS requirements, and Site-Specific procedures. The Supervisor serves as a key liaison between Hospital Leadership, the Security Account Manager, and frontline Officers-promoting safety, service excellence, and a culture of compassion.

Pay Rate: $19.57 per hour

PT Position: Monday to Wednesday Overnights

Must have minimum two years security experience and supervisor experience

RESPONSIBILITIES:

• Oversee the staffing, scheduling, and on-site training for security officers assigned to his/her shift
• Conduct shift roll-call and regular Site visits; document Officer knowledge and performance, addressing concerns as needed
• Ensure Officers maintain a professional appearance, including proper hygiene and uniform compliance
• Verify that Post Order manuals and other training materials are updated and readily accessible
• Provide on-the-job training to new Security Officers as needed, reviewing responsibilities, emergency protocols, and Client-specific requirements
• Handle and report on any shift call-offs from Security Officers; assist in finding post coverage, being mindful of reducing overtime as much as possible
• Stand post in the event of a call-off or emergency situations; this also includes being held over past regular shift due to call offs or emergency situations
• Initiate investigations and gather information related to incidents that occur (including use of force incidents)
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
• Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
• Respond to Client requests
• Distribute equipment, company updates, policy changes, and required documents to Officers and assist in retrieving signed documents for the branch office
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates regarding the performance of their duties
• Make productivity and cost reduction recommendations to management
• Make recommendations for updates to Physical Security surveys and post orders
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel
• Complete daily activity reports, vehicle maintenance reports, and supervisor pass downs as needed

QUALIFICATIONS (MUST HAVE):

• Must possess a high school diploma or equivalent
• Must be able to pass any State-required training or other qualifications for licensing
• Must be able to pass a state licensing test if you will be driving a company-owned or client-provided vehicle
• Post offer, must be able to successfully complete company-provided training related to less lethal methodologies such as handcuffs, baton, OC "pepper" Spray, and/or Taser
• Must possess one or more of the following:
  • Service in the active-duty military, military reserves, or National Guard
  • Service in Auxiliary Police or Police Cadets
  • Minimum of one year verifiable and successful security experience
  • Associate's degree or higher in any discipline
• Be at least 18 years of age, or higher if required by the state (21 years, if armed)
• Excellent oral and written communication skills ability to communicate effectively with patients, visitors, and clinical staff
• Ability to operate radios, telephones, and security monitoring equipment
• Strong problem-solving, situational assessment, and decision-making skills
• Ability to mediate conflict with tact and diplomacy
• Ability to compile, interpret, and document information accurately
• Commitment to patient-centered service and trauma-informed care

PREFERRED QUALIFICATIONS (NICE TO H